---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Slack vs Sendbird. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Slack vs Sendbird Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [Slack \<span\>vs\</span\> Sendbird](https://www.getapp.co.nz/compare/91563/107565/slack/vs/sendbird)

# Compare Slack vs Sendbird

Canonical: https://www.getapp.co.nz/compare/91563/107565/slack/vs/sendbird

> Detailed comparison between Slack and Sendbird. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Slack | Sendbird |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 24110 | 31 |
| **Starting Price** | US$8.75 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Documentation |

## Key features

### Slack

- AI/Machine Learning
- API
- Access Controls/Permissions
- Alerts/Notifications
- CRM
- Chat/Messaging
- Chatbot
- Customisable Templates
- Encryption
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Scheduling
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History

### Sendbird

- AI/Machine Learning
- API
- Access Controls/Permissions
- Alerts/Notifications
- CRM
- Chat/Messaging
- Chatbot
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Real-Time Chat
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Support Ticket Management
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Slack Profile](https://www.getapp.co.nz/software/91563/slack)
- [View Sendbird Profile](https://www.getapp.co.nz/software/107565/sendbird)
- [View Original Comparison](https://www.getapp.co.nz/compare/91563/107565/slack/vs/sendbird)

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