---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ServiceNow vs OpenText Universal Discovery and CMDB. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs OpenText Universal Discovery and CMDB Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Data Centre Management Software](/directory/277/data-center-management/software) > [ServiceNow \<span\>vs\</span\> OpenText Universal Discovery and CMDB](https://www.getapp.co.nz/compare/9156/2039783/servicenow/vs/ucmdb-cm)

# Compare ServiceNow vs OpenText Universal Discovery and CMDB

Canonical: https://www.getapp.co.nz/compare/9156/2039783/servicenow/vs/ucmdb-cm

> Detailed comparison between ServiceNow and OpenText Universal Discovery and CMDB. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | OpenText Universal Discovery and CMDB |
| **Overall rating** | 4.5/5 | 2.0/5 |
| **Total Reviews** | 348 | 2 |
| **Starting Price** | US$100.00 | US$0.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### ServiceNow

- API
- Activity Dashboard
- Asset Lifecycle Management
- Asset Tracking
- Change Management
- Compliance Management
- Configurable Workflow
- Configuration Management
- Data Mapping
- Data Visualisation
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Monitoring
- Project Management
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Support Ticket Management

### OpenText Universal Discovery and CMDB

- API
- Activity Dashboard
- Asset Lifecycle Management
- Change Management
- Compliance Management
- Configuration Management
- Data Mapping
- Data Visualisation
- IT Asset Management
- IT Asset Tracking
- Incident Management
- Inventory Management
- Monitoring
- Reporting & Statistics
- Reporting/Analytics

## Links

- [View ServiceNow Profile](https://www.getapp.co.nz/software/9156/servicenow)
- [View OpenText Universal Discovery and CMDB Profile](https://www.getapp.co.nz/software/2039783/ucmdb-cm)
- [View Original Comparison](https://www.getapp.co.nz/compare/9156/2039783/servicenow/vs/ucmdb-cm)

-----

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