---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ServiceNow vs Cherwell Service Management. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceNow vs Cherwell Service Management Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Data Centre Management Software](/directory/277/data-center-management/software) > [ServiceNow \<span\>vs\</span\> Cherwell Service Management](https://www.getapp.co.nz/compare/9156/104591/servicenow/vs/cherwell-service-managemt)

# Compare ServiceNow vs Cherwell Service Management

Canonical: https://www.getapp.co.nz/compare/9156/104591/servicenow/vs/cherwell-service-managemt

> Detailed comparison between ServiceNow and Cherwell Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceNow | Cherwell Service Management |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 348 | 166 |
| **Starting Price** | US$100.00 | US$189.00 |
| **Free Trial** | Yes | - |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ServiceNow

- API
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Management
- Incident Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Service Catalog
- Status Tracking
- Support Ticket Management
- Task Management
- Workflow Management

### Cherwell Service Management

- API
- Asset Tracking
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Dashboard
- Email Management
- IT Asset Management
- Incident Management
- Knowledge Management
- Monitoring
- Performance Metrics
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Service Catalog
- Status Tracking
- Support Ticket Management
- Task Management
- Workflow Management

## Links

- [View ServiceNow Profile](https://www.getapp.co.nz/software/9156/servicenow)
- [View Cherwell Service Management Profile](https://www.getapp.co.nz/software/104591/cherwell-service-managemt)
- [View Original Comparison](https://www.getapp.co.nz/compare/9156/104591/servicenow/vs/cherwell-service-managemt)

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