---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Vivantio vs ServoDesk. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Vivantio vs ServoDesk Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Knowledge Management Software](/directory/257/knowledge-management/software) > [Vivantio \<span\>vs\</span\> ServoDesk](https://www.getapp.co.nz/compare/91516/129951/vivantio/vs/simplisys-service-desk)

# Compare Vivantio vs ServoDesk

Canonical: https://www.getapp.co.nz/compare/91516/129951/vivantio/vs/simplisys-service-desk

> Detailed comparison between Vivantio and ServoDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Vivantio | ServoDesk |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 178 | 18 |
| **Starting Price** | US$59.00 | £20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Vivantio

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Capacity Management
- Contract/License Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Email Management
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Service History
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

### ServoDesk

- API
- Activity Tracking
- Analytics
- Asset Tracking
- CMDB
- Capacity Management
- Contract/License Management
- Customer Database
- Customisable Branding
- Customisable Templates
- Email Management
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Service History
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

## Links

- [View Vivantio Profile](https://www.getapp.co.nz/software/91516/vivantio)
- [View ServoDesk Profile](https://www.getapp.co.nz/software/129951/simplisys-service-desk)
- [View Original Comparison](https://www.getapp.co.nz/compare/91516/129951/vivantio/vs/simplisys-service-desk)

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