---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Intercom vs Richpanel. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Intercom vs Richpanel Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/308/marketing-automation/software) > [Intercom \<span\>vs\</span\> Richpanel](https://www.getapp.co.nz/compare/91379/108891/intercom/vs/ecommerce-crm)

# Compare Intercom vs Richpanel

Canonical: https://www.getapp.co.nz/compare/91379/108891/intercom/vs/ecommerce-crm

> Detailed comparison between Intercom and Richpanel. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Intercom | Richpanel |
| **Overall rating** | 4.5/5 | 4.9/5 |
| **Total Reviews** | 1131 | 10 |
| **Starting Price** | US$39.00 | US$100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | Videos |

## Key features

### Intercom

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Chat
- SSL Security
- Social Media Integration
- Support Ticket Management
- Transfers/Routing
- Website Integration

### Richpanel

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Help Desk Management
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Chat
- SSL Security
- Social Media Integration
- Support Ticket Management
- Transfers/Routing
- Website Integration

## Links

- [View Intercom Profile](https://www.getapp.co.nz/software/91379/intercom)
- [View Richpanel Profile](https://www.getapp.co.nz/software/108891/ecommerce-crm)
- [View Original Comparison](https://www.getapp.co.nz/compare/91379/108891/intercom/vs/ecommerce-crm)

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