---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Intercom vs Aircall. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Intercom vs Aircall Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Intercom \<span\>vs\</span\> Aircall](https://www.getapp.co.nz/compare/91379/100333/intercom/vs/aircall)

# Compare Intercom vs Aircall

Canonical: https://www.getapp.co.nz/compare/91379/100333/intercom/vs/aircall

> Detailed comparison between Intercom and Aircall. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Intercom | Aircall |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 1133 | 460 |
| **Starting Price** | US$39.00 | US$40.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Intercom

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Customer History
- Dashboard
- List Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics

### Aircall

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Customer History
- Dashboard
- List Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics

## Links

- [View Intercom Profile](https://www.getapp.co.nz/software/91379/intercom)
- [View Aircall Profile](https://www.getapp.co.nz/software/100333/aircall)
- [View Original Comparison](https://www.getapp.co.nz/compare/91379/100333/intercom/vs/aircall)

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