---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Customer Thermometer vs Trustmary. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Customer Thermometer vs Trustmary Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Customer Thermometer \<span\>vs\</span\> Trustmary](https://www.getapp.co.nz/compare/91368/2052747/customer-thermometer/vs/trustmary)

# Compare Customer Thermometer vs Trustmary

Canonical: https://www.getapp.co.nz/compare/91368/2052747/customer-thermometer/vs/trustmary

> Detailed comparison between Customer Thermometer and Trustmary. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Customer Thermometer | Trustmary |
| **Overall rating** | 4.9/5 | 4.6/5 |
| **Total Reviews** | 18 | 23 |
| **Starting Price** | US$9.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Customer Thermometer

- API
- Activity Tracking
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

### Trustmary

- API
- Activity Tracking
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Website Integration

## Links

- [View Customer Thermometer Profile](https://www.getapp.co.nz/software/91368/customer-thermometer)
- [View Trustmary Profile](https://www.getapp.co.nz/software/2052747/trustmary)
- [View Original Comparison](https://www.getapp.co.nz/compare/91368/2052747/customer-thermometer/vs/trustmary)

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