---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Freshservice vs Regroup Mass Notification. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs Regroup Mass Notification Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Freshservice \<span\>vs\</span\> Regroup Mass Notification](https://www.getapp.co.nz/compare/91351/129419/freshservice/vs/regroup-mass-notification)

# Compare Freshservice vs Regroup Mass Notification

Canonical: https://www.getapp.co.nz/compare/91351/129419/freshservice/vs/regroup-mass-notification

> Detailed comparison between Freshservice and Regroup Mass Notification. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Freshservice | Regroup Mass Notification |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 792 | 68 |
| **Starting Price** | US$19.00 | US$500.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Alerts/Notifications
- Audit Trail
- Compliance Management
- Customisable Templates
- Dashboard
- Disaster Recovery
- Email Alerts
- Incident Management
- Incident Reporting
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- On Call Scheduling
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Risk Assessment
- Templates
- Third-Party Integrations

### Regroup Mass Notification

- API
- Alerts/Notifications
- Audit Trail
- Compliance Management
- Customisable Templates
- Dashboard
- Disaster Recovery
- Email Alerts
- Incident Management
- Incident Reporting
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- On Call Scheduling
- Real-Time Notifications
- Reporting & Statistics
- Reporting/Analytics
- Risk Assessment
- Templates
- Third-Party Integrations

## Links

- [View Freshservice Profile](https://www.getapp.co.nz/software/91351/freshservice)
- [View Regroup Mass Notification Profile](https://www.getapp.co.nz/software/129419/regroup-mass-notification)
- [View Original Comparison](https://www.getapp.co.nz/compare/91351/129419/freshservice/vs/regroup-mass-notification)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Freshservice vs Regroup Mass Notification Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Freshservice vs Regroup Mass Notification. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/91351/129419/freshservice/vs/regroup-mass-notification","about":[{"@id":"https://www.getapp.co.nz/software/91351/freshservice#software"},{"@id":"https://www.getapp.co.nz/software/129419/regroup-mass-notification#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/91351/129419/freshservice/vs/regroup-mass-notification#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/91351/129419/freshservice/vs/regroup-mass-notification#webpage","isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"Freshservice","description":"Freshservice by Freshworks is an AI-powered, unified service operations platform built for agile enterprises that need to move fast without sacrificing control. Freshworks is named a Leader in the 2026 Gartner® Magic Quadrant™ for IT Service Management Platforms, recognition we believe reflects our strategic platform investments, product enhancements shaped by customer feedback, and strong visibility among ITSM buyers.\n\nBy bringing ITSM, ITOM, ITAM, and enterprise service management together on one platform with a shared data and context model, Freshservice reduces the fragmentation and tool sprawl that slow teams down, creating a more consistent source of truth across services, assets, and infrastructure. IT teams gain visibility into their environment through automated discovery, a robust CMDB for impact analysis and root cause resolution, and streamlined incident, problem, change, and major incident management. Beyond IT, Freshservice extends service delivery to HR, finance, and facilities, giving business teams a consistent and efficient service experience without requiring separate tools.\n\nFreshservice includes Freddy AI, a domain-specific AI layer that helps agents resolve issues faster, automates employee service requests, and gives leaders insights to make better decisions. Embedded across service workflows, Freddy AI acts as a force multiplier for teams by helping reduce repetitive work, accelerate resolution, and surface patterns and risks earlier. The result is faster, more informed service operations that help teams become more proactive while maintaining the governance and control the business requires.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9198c5f7-1454-48b6-9b59-a7e2b05a451e.png","url":"https://www.getapp.co.nz/software/91351/freshservice","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/91351/freshservice#software","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":792},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Regroup Mass Notification","description":"Regroup empowers better mass communication that keeps people safe and informed at all times. The companys award-winning, cloud-based mass communication platform is what clients around the globe rely on to send both emergency and day-to-day communications to millions of people. By enabling one-tap messaging to multiple channels, Regroup Mass Notification helps organizations keep people safe, strengthen operational resilience, mitigate risk, and thrive in an increasingly unpredictable world.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c532dbf1-ec21-474e-a9f8-99804b49f1ee.png","url":"https://www.getapp.co.nz/software/129419/regroup-mass-notification","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/129419/regroup-mass-notification#software","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":68},"offers":{"price":"500","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ITSM Tools","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"Freshservice vs Regroup Mass Notification","position":3,"item":"https://www.getapp.co.nz/compare/91351/129419/freshservice/vs/regroup-mass-notification","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/91351/129419/freshservice/vs/regroup-mass-notification#breadcrumblist"}]}
</script>