---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Freshservice vs Diligent One Platform. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs Diligent One Platform Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [Freshservice \<span\>vs\</span\> Diligent One Platform](https://www.getapp.co.nz/compare/91351/128219/freshservice/vs/highbond)

# Compare Freshservice vs Diligent One Platform

Canonical: https://www.getapp.co.nz/compare/91351/128219/freshservice/vs/highbond

> Detailed comparison between Freshservice and Diligent One Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | Diligent One Platform |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 685 | 86 |
| **Starting Price** | US$19.00 | US$5,000.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Webinars, Documentation |

## Key features

### Freshservice

- API
- Activity Tracking
- Asset Tracking
- Audit Management
- Audit Trail
- Collaboration Tools
- Dashboard
- Incident Management
- Issue Management
- Monitoring
- Performance Metrics
- Policy Management
- Process/Workflow Automation
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Surveys & Feedback
- Task Management
- Workflow Management

### Diligent One Platform

- API
- Activity Tracking
- Asset Tracking
- Audit Management
- Audit Trail
- Collaboration Tools
- Dashboard
- Incident Management
- Issue Management
- Monitoring
- Performance Metrics
- Policy Management
- Process/Workflow Automation
- Project Management
- Reporting & Statistics
- Reporting/Analytics
- Risk Analysis
- Surveys & Feedback
- Task Management
- Workflow Management

## Links

- [View Freshservice Profile](https://www.getapp.co.nz/software/91351/freshservice)
- [View Diligent One Platform Profile](https://www.getapp.co.nz/software/128219/highbond)
- [View Original Comparison](https://www.getapp.co.nz/compare/91351/128219/freshservice/vs/highbond)

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