---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Freshservice vs ClickHelp. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs ClickHelp Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [Freshservice \<span\>vs\</span\> ClickHelp](https://www.getapp.co.nz/compare/91351/112379/freshservice/vs/clickhelp)

# Compare Freshservice vs ClickHelp

Canonical: https://www.getapp.co.nz/compare/91351/112379/freshservice/vs/clickhelp

> Detailed comparison between Freshservice and ClickHelp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | ClickHelp |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 685 | 19 |
| **Starting Price** | US$19.00 | US$185.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Documentation Management
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Templates
- Workflow Management

### ClickHelp

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Documentation Management
- Full Text Search
- Knowledge Base Management
- Knowledge Management
- Live Chat
- Process/Workflow Automation
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Templates
- Workflow Management

## Links

- [View Freshservice Profile](https://www.getapp.co.nz/software/91351/freshservice)
- [View ClickHelp Profile](https://www.getapp.co.nz/software/112379/clickhelp)
- [View Original Comparison](https://www.getapp.co.nz/compare/91351/112379/freshservice/vs/clickhelp)

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