---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Freshservice vs NinjaOne. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshservice vs NinjaOne Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [ITSM Tools](/directory/292/it-service-management-itsm/software) > [Freshservice \<span\>vs\</span\> NinjaOne](https://www.getapp.co.nz/compare/91351/108129/freshservice/vs/ninjaone)

# Compare Freshservice vs NinjaOne

Canonical: https://www.getapp.co.nz/compare/91351/108129/freshservice/vs/ninjaone

> Detailed comparison between Freshservice and NinjaOne. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshservice | NinjaOne |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 805 | 298 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshservice

- API
- Analytics
- Asset Tracking
- Build Automation
- Contract/License Management
- Customisable Templates
- Dashboard
- Event Logs
- Help Desk Management
- Incident Response Checklists
- License Management
- Mobile Alerts
- Monitoring
- Project Management
- Real-Time Data
- Risk Analysis
- Scheduling
- Security Tools
- Status Tracking
- Support Ticket Management

### NinjaOne

- API
- Analytics
- Asset Tracking
- Build Automation
- Contract/License Management
- Customisable Templates
- Dashboard
- Event Logs
- Help Desk Management
- Incident Response Checklists
- License Management
- Mobile Alerts
- Monitoring
- Project Management
- Real-Time Data
- Risk Analysis
- Scheduling
- Security Tools
- Status Tracking
- Support Ticket Management

## Links

- [View Freshservice Profile](https://www.getapp.co.nz/software/91351/freshservice)
- [View NinjaOne Profile](https://www.getapp.co.nz/software/108129/ninjaone)
- [View Original Comparison](https://www.getapp.co.nz/compare/91351/108129/freshservice/vs/ninjaone)

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