---
description: Our free tool can help you get a quick and detailed side-by-side comparison for LiveAgent vs Intaker. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Intaker Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> Intaker](https://www.getapp.co.nz/compare/91301/2079493/liveagent/vs/intaker)

# Compare LiveAgent vs Intaker

Canonical: https://www.getapp.co.nz/compare/91301/2079493/liveagent/vs/intaker

> Detailed comparison between LiveAgent and Intaker. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Intaker |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 3 |
| **Starting Price** | US$15.00 | US$80.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Videos |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Canned Responses
- Chat/Messaging
- Content Management
- Customer Database
- Customisable Branding
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Reminders
- Transcripts/Chat History
- Transfers/Routing
- Video Support
- Workflow Management

### Intaker

- AI/Machine Learning
- API
- Activity Tracking
- CRM
- Canned Responses
- Chat/Messaging
- Content Management
- Customer Database
- Customisable Branding
- Email Management
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Reminders
- Transcripts/Chat History
- Transfers/Routing
- Video Support
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.getapp.co.nz/software/91301/liveagent)
- [View Intaker Profile](https://www.getapp.co.nz/software/2079493/intaker)
- [View Original Comparison](https://www.getapp.co.nz/compare/91301/2079493/liveagent/vs/intaker)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Intaker Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for LiveAgent vs Intaker. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/91301/2079493/liveagent/vs/intaker","about":[{"@id":"https://www.getapp.co.nz/software/91301/liveagent#software"},{"@id":"https://www.getapp.co.nz/software/2079493/intaker#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/91301/2079493/liveagent/vs/intaker#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/91301/2079493/liveagent/vs/intaker#webpage","isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.co.nz/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Intaker","description":"Intaker is an AI-powered platform designed to help law firms, home service companies, and other local businesses streamline lead capture, qualification, appointment scheduling, and follow-ups. By automating these essential tasks, Intaker enables businesses to focus on building client relationships and driving growth.\n\nAt its core, Intaker combines automated chatbots with AI-driven workflows to engage, qualify, and nurture leads instantly. These chatbots ensure no opportunity is missed, delivering a seamless experience for prospective clients while saving valuable time. AI agents extend this reach by managing conversations on key channels like SMS and Google Local Service Ads, keeping leads engaged and on track to convert.\n\nIntaker’s intuitive lead management tools make organizing and tracking prospects simple, while advanced workflows automate critical steps like transferring leads to phone calls, presenting retainers in chat for law firms, or scheduling consultations. These features eliminate manual bottlenecks and create a smooth path from inquiry to conversion.\n\nTwo-way texting provides a flexible communication option, allowing businesses to engage clients with either manual or AI-powered messages. Additionally, Intaker integrates seamlessly with CRMs, practice management software, and thousands of apps via Zapier, ensuring it fits into any workflow.","url":"https://www.getapp.co.nz/software/2079493/intaker","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2079493/intaker#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":3},"offers":{"price":"80","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/599/unified-communications/software","@type":"ListItem"},{"name":"LiveAgent vs Intaker","position":3,"item":"https://www.getapp.co.nz/compare/91301/2079493/liveagent/vs/intaker","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/91301/2079493/liveagent/vs/intaker#breadcrumblist"}]}
</script>