---
description: Our free tool can help you get a quick and detailed side-by-side comparison for LiveAgent vs Microcasting. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Microcasting Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> Microcasting](https://www.getapp.co.nz/compare/91301/2068525/liveagent/vs/microcasting)

# Compare LiveAgent vs Microcasting

Canonical: https://www.getapp.co.nz/compare/91301/2068525/liveagent/vs/microcasting

> Detailed comparison between LiveAgent and Microcasting. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Microcasting |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 4 |
| **Starting Price** | US$15.00 | US$297.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- Account Management
- Activity Tracking
- Chat/Messaging
- Client Management
- Collaboration Tools
- Content Management
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Email Management
- Engagement Tracking
- Gamification
- Lead Capture
- Performance Metrics
- Real-Time Data
- Reminders
- Reporting/Analytics
- Single Sign On
- Video Conferencing
- Video Support

### Microcasting

- Account Management
- Activity Tracking
- Chat/Messaging
- Client Management
- Collaboration Tools
- Content Management
- Customer Engagement
- Customisable Branding
- Customisable Templates
- Email Management
- Engagement Tracking
- Gamification
- Lead Capture
- Performance Metrics
- Real-Time Data
- Reminders
- Reporting/Analytics
- Single Sign On
- Video Conferencing
- Video Support

## Links

- [View LiveAgent Profile](https://www.getapp.co.nz/software/91301/liveagent)
- [View Microcasting Profile](https://www.getapp.co.nz/software/2068525/microcasting)
- [View Original Comparison](https://www.getapp.co.nz/compare/91301/2068525/liveagent/vs/microcasting)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Microcasting Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for LiveAgent vs Microcasting. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/91301/2068525/liveagent/vs/microcasting","about":[{"@id":"https://www.getapp.co.nz/software/91301/liveagent#software"},{"@id":"https://www.getapp.co.nz/software/2068525/microcasting#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/91301/2068525/liveagent/vs/microcasting#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/91301/2068525/liveagent/vs/microcasting#webpage","isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.co.nz/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Microcasting","description":"Microcasting’s Customer Experience and Learning Management (LMS) Platform is designed for teams who want more than basic training tools. It’s a modern, AI-powered system that makes learning creation, delivery, and management fast, secure, and deeply integrated.\n\nUnlike legacy LMS software that’s slow to deploy and hard to maintain, Microcasting combines advanced course authoring, conversational AI, and enterprise-grade architecture to support any training need, from employee onboarding to customer education to partner enablement.\n\nKey Capabilities\nAI-Driven Course Authoring — Build professional courses in hours, not weeks. AI assists with structuring content, generating lessons and quizzes, and tailoring material to different roles or skill levels.\n\nInteractive Learning Experiences — Deliver rich modules with video, audio, images, assessments, and microlearning segments that keep learners engaged.\n\nConversational AI Q&amp;A — Embedded chat intelligence gives learners instant, context-aware answers so they stay on track without opening support tickets.\n\nFlexible Content Hosting — Centralize training materials, product documentation, webinars, and reference libraries into one searchable, branded hub.\n\nAdvanced Analytics &amp; Reporting — Track engagement, completion, and adoption. Understand content performance and learner progress to refine programs and prove ROI.\n\nFlexible, Scalable Architecture\nWhether you’re training 50 users or 50,000, the platform scales effortlessly. Multi-tenant architecture supports global deployments and multiple brands. Mobile responsiveness ensures a seamless experience on any device, and admins can update content instantly without technical help.\n\nSupport &amp; Partnership\nWe pair powerful technology with a human approach. From onboarding and content migration to admin training and ongoing optimization, our team helps you launch quickly and succeed long-term. Live support, robust documentation, and optional strategic services keep your learning programs thriving.\n\n\nMicrocasting is a single, secure platform that’s fast to launch, simple to manage, and powerful enough for complex learning needs. With our Customer Experience and Learning Management Platform, you can reduce ramp-up time, improve training efficiency, scale customer and employee success, and connect learning directly to retention and growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f23e26e4-3d88-4742-8310-e2364ab5c9c0.jpeg","url":"https://www.getapp.co.nz/software/2068525/microcasting","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2068525/microcasting#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":4},"offers":{"price":"297","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/599/unified-communications/software","@type":"ListItem"},{"name":"LiveAgent vs Microcasting","position":3,"item":"https://www.getapp.co.nz/compare/91301/2068525/liveagent/vs/microcasting","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/91301/2068525/liveagent/vs/microcasting#breadcrumblist"}]}
</script>
