---
description: Our free tool can help you get a quick and detailed side-by-side comparison for LiveAgent vs Centribal. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Centribal Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> Centribal](https://www.getapp.co.nz/compare/91301/2060337/liveagent/vs/centribal)

# Compare LiveAgent vs Centribal

Canonical: https://www.getapp.co.nz/compare/91301/2060337/liveagent/vs/centribal

> Detailed comparison between LiveAgent and Centribal. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Centribal |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 1753 | 4 |
| **Starting Price** | US$15.00 | US$140.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Alerts/Escalation
- CRM
- Chat/Messaging
- Communication Management
- Configurable Workflow
- Customisable Branding
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management

### Centribal

- AI/Machine Learning
- API
- Alerts/Escalation
- CRM
- Chat/Messaging
- Communication Management
- Configurable Workflow
- Customisable Branding
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Natural Language Processing
- Performance Metrics
- Reporting & Statistics
- Reporting/Analytics
- Search/Filter
- Social Media Integration
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.getapp.co.nz/software/91301/liveagent)
- [View Centribal Profile](https://www.getapp.co.nz/software/2060337/centribal)
- [View Original Comparison](https://www.getapp.co.nz/compare/91301/2060337/liveagent/vs/centribal)

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