---
description: Our free tool can help you get a quick and detailed side-by-side comparison for LiveAgent vs Email Meter Enterprise. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs Email Meter Enterprise Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> Email Meter Enterprise](https://www.getapp.co.nz/compare/91301/131675/liveagent/vs/email-meter)

# Compare LiveAgent vs Email Meter Enterprise

Canonical: https://www.getapp.co.nz/compare/91301/131675/liveagent/vs/email-meter

> Detailed comparison between LiveAgent and Email Meter Enterprise. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | Email Meter Enterprise |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 20 |
| **Starting Price** | US$15.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- Access Controls/Permissions
- Activity Tracking
- Customer History
- Customisable Reports
- Dashboard
- Email Monitoring
- Employee Activity Monitoring
- Monitoring
- Onboarding
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Routing
- Search/Filter
- Shared Inboxes

### Email Meter Enterprise

- Access Controls/Permissions
- Activity Tracking
- Customer History
- Customisable Reports
- Dashboard
- Email Monitoring
- Employee Activity Monitoring
- Monitoring
- Onboarding
- Performance Management
- Performance Metrics
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- Routing
- Search/Filter
- Shared Inboxes

## Links

- [View LiveAgent Profile](https://www.getapp.co.nz/software/91301/liveagent)
- [View Email Meter Enterprise Profile](https://www.getapp.co.nz/software/131675/email-meter)
- [View Original Comparison](https://www.getapp.co.nz/compare/91301/131675/liveagent/vs/email-meter)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs Email Meter Enterprise Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for LiveAgent vs Email Meter Enterprise. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/91301/131675/liveagent/vs/email-meter","about":[{"@id":"https://www.getapp.co.nz/software/91301/liveagent#software"},{"@id":"https://www.getapp.co.nz/software/131675/email-meter#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/91301/131675/liveagent/vs/email-meter#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/91301/131675/liveagent/vs/email-meter#webpage","isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.co.nz/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Email Meter Enterprise","description":"Email Meter is an email analytics platform that allows you to track and analyze email response times, SLAs, sentiment analysis, shared mailbox analytics, and overall team's email productivity. \n\nEmail Meter is an email analytics platform that provides custom analytics dashboards with metrics tailored to your needs, ensuring data quality to make data-driven decisions without changing the way you currently use email.\n\nWe support Google Workspace and Microsoft 365.\n\nThousands of users and hundreds of customers trust us, including Fortune 500 companies like Fujifilm and Avery Dennison.\n\nSchedule your demo today!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/b6817b8d-ed77-43db-b39d-815c62cbd531.png","url":"https://www.getapp.co.nz/software/131675/email-meter","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/131675/email-meter#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":20},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Unified Communications Software","position":2,"item":"/directory/599/unified-communications/software","@type":"ListItem"},{"name":"LiveAgent vs Email Meter Enterprise","position":3,"item":"https://www.getapp.co.nz/compare/91301/131675/liveagent/vs/email-meter","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/91301/131675/liveagent/vs/email-meter#breadcrumblist"}]}
</script>
