---
description: Our free tool can help you get a quick and detailed side-by-side comparison for LiveAgent vs OfficeAmp. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs OfficeAmp Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> OfficeAmp](https://www.getapp.co.nz/compare/91301/114677/liveagent/vs/officeamp)

# Compare LiveAgent vs OfficeAmp

Canonical: https://www.getapp.co.nz/compare/91301/114677/liveagent/vs/officeamp

> Detailed comparison between LiveAgent and OfficeAmp. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | OfficeAmp |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 1753 | 12 |
| **Starting Price** | US$15.00 | US$30.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Collaboration Tools
- Commenting/Notes
- Content Management
- Decision Support Software
- Help Desk Management
- Incident Management
- Live Chat
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Support Ticket Management
- Task Management
- Ticket Management

### OfficeAmp

- API
- Access Controls/Permissions
- Activity Tracking
- Alerts/Escalation
- Collaboration Tools
- Commenting/Notes
- Content Management
- Decision Support Software
- Help Desk Management
- Incident Management
- Live Chat
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Single Sign On
- Support Ticket Management
- Task Management
- Ticket Management

## Links

- [View LiveAgent Profile](https://www.getapp.co.nz/software/91301/liveagent)
- [View OfficeAmp Profile](https://www.getapp.co.nz/software/114677/officeamp)
- [View Original Comparison](https://www.getapp.co.nz/compare/91301/114677/liveagent/vs/officeamp)

-----

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