---
description: Our free tool can help you get a quick and detailed side-by-side comparison for LiveAgent vs thinQ. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs thinQ Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [LiveAgent \<span\>vs\</span\> thinQ](https://www.getapp.co.nz/compare/91301/114187/liveagent/vs/thinq)

# Compare LiveAgent vs thinQ

Canonical: https://www.getapp.co.nz/compare/91301/114187/liveagent/vs/thinq

> Detailed comparison between LiveAgent and thinQ. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | thinQ |
| **Overall rating** | 4.7/5 | 5.0/5 |
| **Total Reviews** | 1754 | 5 |
| **Starting Price** | US$15.00 | US$0.01 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### LiveAgent

- API
- Activity Dashboard
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Routing
- Call Tracking
- Caller ID
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Live Chat
- Monitoring
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Unified Communications
- Video Conferencing
- VoIP Connection

### thinQ

- API
- Activity Dashboard
- Automatic Call Distribution
- Call Centre Management
- Call Recording
- Call Routing
- Call Tracking
- Caller ID
- Chat/Messaging
- Communication Management
- Computer Telephony Integration
- Live Chat
- Monitoring
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Unified Communications
- Video Conferencing
- VoIP Connection

## Links

- [View LiveAgent Profile](https://www.getapp.co.nz/software/91301/liveagent)
- [View thinQ Profile](https://www.getapp.co.nz/software/114187/thinq)
- [View Original Comparison](https://www.getapp.co.nz/compare/91301/114187/liveagent/vs/thinq)

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