---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Usersnap vs Trustpilot. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Usersnap vs Trustpilot Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Usersnap \<span\>vs\</span\> Trustpilot](https://www.getapp.co.nz/compare/91251/113149/usersnap/vs/trustpilot)

# Compare Usersnap vs Trustpilot

Canonical: https://www.getapp.co.nz/compare/91251/113149/usersnap/vs/trustpilot

> Detailed comparison between Usersnap and Trustpilot. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Usersnap | Trustpilot |
| **Overall rating** | 4.8/5 | 4.5/5 |
| **Total Reviews** | 48 | 1202 |
| **Starting Price** | - | US$299.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Usersnap

- API
- Customisable Reports
- Dashboard
- Data Visualisation
- Email Reminders
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Request
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Visual Analytics

### Trustpilot

- API
- Customisable Reports
- Dashboard
- Data Visualisation
- Email Reminders
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Multi-Channel Data Collection
- Negative Feedback Management
- Ratings/Reviews
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Review Request
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Visual Analytics

## Links

- [View Usersnap Profile](https://www.getapp.co.nz/software/91251/usersnap)
- [View Trustpilot Profile](https://www.getapp.co.nz/software/113149/trustpilot)
- [View Original Comparison](https://www.getapp.co.nz/compare/91251/113149/usersnap/vs/trustpilot)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Usersnap vs Trustpilot Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Usersnap vs Trustpilot. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/91251/113149/usersnap/vs/trustpilot","about":[{"@id":"https://www.getapp.co.nz/software/91251/usersnap#software"},{"@id":"https://www.getapp.co.nz/software/113149/trustpilot#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/91251/113149/usersnap/vs/trustpilot#breadcrumblist"},"@id":"https://www.getapp.co.nz/compare/91251/113149/usersnap/vs/trustpilot#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"Usersnap","description":"Usersnap is a user feedback platform to capture, organize, respond, and scale user insights for agile product testing and instant feature validation. Usersnap helps you put user needs at the core of product management and build precise, successful solutions. \n\nCompanies such as Red Hat, Erste Bank, Lego, and Harvard University partner with Usersnap to excel in their enterprise growth and operations.\n\nGet started with free trial: https://usersnap.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ce5eb9de-a8d4-4cd9-a467-1eaad7760116.png","url":"https://www.getapp.co.nz/software/91251/usersnap","@id":"https://www.getapp.co.nz/software/91251/usersnap#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":48},"operatingSystem":"Cloud"},{"name":"Trustpilot","description":"Trustpilot is a customer review management tool that helps businesses engage and build trust with their customers. Founded in 2007 with a simple yet powerful idea that is more relevant today than ever - to be the universal symbol of trust, bringing consumers &amp; businesses together through reviews. Trustpilot is open, independent, and impartial - we help consumers make the right choices and businesses to build trust, grow and improve.\n\nToday, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we’re headquartered in Copenhagen, with operations in  Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan &amp; New York.  \n\nTrustpilot provides businesses with the necessary tools to assist with review invitations, onsite widgets, Google Seller Ratings, rich snippet stars &amp; more, to help stand out where it matters most - in search.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fceee733-8453-4d21-a0fc-42aed9fee046.png","url":"https://www.getapp.co.nz/software/113149/trustpilot","@id":"https://www.getapp.co.nz/software/113149/trustpilot#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1202},"offers":{"price":"299","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.co.nz/compare/91251/113149/usersnap/vs/trustpilot#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Feedback and Reviews Management Software","position":2,"item":"/directory/575/feedback-and-reviews-management/software","@type":"ListItem"},{"name":"Usersnap vs Trustpilot","position":3,"item":"https://www.getapp.co.nz/compare/91251/113149/usersnap/vs/trustpilot","@type":"ListItem"}]}]}
</script>