---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Comm100 vs Freshchat. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Comm100 vs Freshchat Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Comm100 \<span\>vs\</span\> Freshchat](https://www.getapp.co.nz/compare/91198/106095/comm100-live-chat/vs/freshchat)

# Compare Comm100 vs Freshchat

Canonical: https://www.getapp.co.nz/compare/91198/106095/comm100-live-chat/vs/freshchat

> Detailed comparison between Comm100 and Freshchat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Comm100 | Freshchat |
| **Overall rating** | 4.7/5 | 4.2/5 |
| **Total Reviews** | 108 | 151 |
| **Starting Price** | US$31.00 | ₹1,799.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Documentation |

## Key features

### Comm100

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Code-free Development
- Customer Communication
- Customisable Branding
- Customisable Templates
- Dashboard
- Employee Activity Monitoring
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Query Suggestions
- Real-Time Data
- SSL Security
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

### Freshchat

- AI/Machine Learning
- API
- CRM
- Chat/Messaging
- Code-free Development
- Customer Communication
- Customisable Branding
- Customisable Templates
- Dashboard
- Employee Activity Monitoring
- Live Chat
- Multi-Channel Communication
- Natural Language Processing
- Query Suggestions
- Real-Time Data
- SSL Security
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transfers/Routing

## Links

- [View Comm100 Profile](https://www.getapp.co.nz/software/91198/comm100-live-chat)
- [View Freshchat Profile](https://www.getapp.co.nz/software/106095/freshchat)
- [View Original Comparison](https://www.getapp.co.nz/compare/91198/106095/comm100-live-chat/vs/freshchat)

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