---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Microsoft 365 vs mHelpDesk. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Microsoft 365 vs mHelpDesk Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Microsoft 365 \<span\>vs\</span\> mHelpDesk](https://www.getapp.co.nz/compare/90725/91179/microsoft-office-365/vs/mhelpdesk-field-service-software)

# Compare Microsoft 365 vs mHelpDesk

Canonical: https://www.getapp.co.nz/compare/90725/91179/microsoft-office-365/vs/mhelpdesk-field-service-software

> Detailed comparison between Microsoft 365 and mHelpDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Microsoft 365 | mHelpDesk |
| **Overall rating** | 4.6/5 | 4.3/5 |
| **Total Reviews** | 14109 | 824 |
| **Starting Price** | US$6.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Microsoft 365

- API
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Calendar Management
- Contact Management
- Customisable Templates
- Data Visualisation
- Document Management
- Email Management
- Email Monitoring
- Mobile Access
- Mobile App
- Project Management
- Reminders
- Reporting/Analytics
- Scheduling
- Task Management
- Templates

### mHelpDesk

- API
- Activity Tracking
- Alerts/Notifications
- Audit Trail
- Calendar Management
- Contact Management
- Customisable Templates
- Data Visualisation
- Document Management
- Email Management
- Mobile Access
- Mobile App
- Pricing Management
- Project Management
- Reminders
- Reporting/Analytics
- Scheduling
- Task Management
- Templates

## Links

- [View Microsoft 365 Profile](https://www.getapp.co.nz/software/90725/microsoft-office-365)
- [View mHelpDesk Profile](https://www.getapp.co.nz/software/91179/mhelpdesk-field-service-software)
- [View Original Comparison](https://www.getapp.co.nz/compare/90725/91179/microsoft-office-365/vs/mhelpdesk-field-service-software)

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