---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Zabbix vs Freshservice. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zabbix vs Freshservice Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Server Monitoring Tools](/directory/652/it-server-network-monitoring/software) > [Zabbix \<span\>vs\</span\> Freshservice](https://www.getapp.co.nz/compare/91177/91351/zabbix-monitoring-solution/vs/freshservice)

# Compare Zabbix vs Freshservice

Canonical: https://www.getapp.co.nz/compare/91177/91351/zabbix-monitoring-solution/vs/freshservice

> Detailed comparison between Zabbix and Freshservice. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zabbix | Freshservice |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 111 | 768 |
| **Starting Price** | US$50.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zabbix

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Audit Management
- Audit Trail
- Dashboard
- Data Visualisation
- Event Logs
- Incident Management
- Issue Management
- Maintenance Scheduling
- Monitoring
- Performance Metrics
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Workflow Automation
- Workflow Management

### Freshservice

- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Escalation
- Audit Management
- Audit Trail
- Dashboard
- Data Visualisation
- Event Logs
- Incident Management
- Issue Management
- Maintenance Scheduling
- Monitoring
- Performance Metrics
- Real-Time Monitoring
- Reporting & Statistics
- Reporting/Analytics
- Service Level Agreement (SLA) Management
- Workflow Automation
- Workflow Management

## Links

- [View Zabbix Profile](https://www.getapp.co.nz/software/91177/zabbix-monitoring-solution)
- [View Freshservice Profile](https://www.getapp.co.nz/software/91351/freshservice)
- [View Original Comparison](https://www.getapp.co.nz/compare/91177/91351/zabbix-monitoring-solution/vs/freshservice)

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