---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Site24x7 vs xMatters. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Site24x7 vs xMatters Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [Site24x7 \<span\>vs\</span\> xMatters](https://www.getapp.co.nz/compare/91129/105573/site24x7/vs/xmatters)

# Compare Site24x7 vs xMatters

Canonical: https://www.getapp.co.nz/compare/91129/105573/site24x7/vs/xmatters

> Detailed comparison between Site24x7 and xMatters. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Site24x7 | xMatters |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 349 | 141 |
| **Starting Price** | US$10.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Site24x7

- API
- Access Controls/Permissions
- Alerts/Escalation
- Application Management
- Compliance Management
- Dashboard
- Dashboard Creation
- Email Alerts
- Event Logs
- Help Desk Management
- Incident Reporting
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Performance Metrics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Task Management
- Uptime Reporting

### xMatters

- API
- Access Controls/Permissions
- Alerts/Escalation
- Application Management
- Compliance Management
- Dashboard
- Dashboard Creation
- Email Alerts
- Event Logs
- Help Desk Management
- Incident Reporting
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Performance Metrics
- Real-Time Monitoring
- Real-Time Reporting
- Reporting & Statistics
- Task Management
- Uptime Reporting

## Links

- [View Site24x7 Profile](https://www.getapp.co.nz/software/91129/site24x7)
- [View xMatters Profile](https://www.getapp.co.nz/software/105573/xmatters)
- [View Original Comparison](https://www.getapp.co.nz/compare/91129/105573/site24x7/vs/xmatters)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Site24x7 vs xMatters Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Site24x7 vs xMatters. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/91129/105573/site24x7/vs/xmatters","about":[{"@id":"https://www.getapp.co.nz/software/91129/site24x7#software"},{"@id":"https://www.getapp.co.nz/software/105573/xmatters#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/91129/105573/site24x7/vs/xmatters#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/91129/105573/site24x7/vs/xmatters#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"Site24x7","description":"Site24x7 offers unified cloud monitoring for DevOps and IT operations within small to large organizations. The solution monitors the experience of real users accessing websites and applications from desktop and mobile devices. In-depth monitoring capabilities enable DevOps teams to monitor and troubleshoot applications, servers and network infrastructure, including private and public clouds. End-user experience monitoring is done from more than 100 locations across the world and various wireless carriers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/548867ef-8211-4a36-8e04-0d1020ae4d03.png","url":"https://www.getapp.co.nz/software/91129/site24x7","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/91129/site24x7#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":349,"ratingValue":4.7},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"xMatters","description":"xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. xMatters automates and brings structure to communication so you can proactively prevent outages, resolve incidents, and keep the right people informed. xMatters brings your toolchain together to empower IT and Development enabling the connectivity among your solutions as well as the handoffs in your process.\n\nWith xMatters cloud-based intelligent communications platform, users can perform tasks or resolve incidents effectively by automatically connecting and notifying the most relevant individuals in an enterprise. Resolution teams and individuals are targeted using information based on on-call schedules, skill sets and escalations. The on-call schedule information registers substitutions and holidays, ensuring that only present as well as relevant employees are contacted. Users can create and automate critical incident processes, send and automate escalations and set up automatic trigger notifications using the monitoring and service management systems of the user’s enterprise.\n\nThe technology and features incorporated in xMatters offer users an automated and flexible IT communications solution. Since xMatters is fully functional on mobile and tablet devices as well as desktop, users can receive updates and notifications whilst on the move. By targeting relevant teams of people, xMatters aims to resolve incidents faster. In order to improve the overall efficiency of business processes and incident resolve, stakeholders as well as IT teams are automatically informed and updated on any incidents. xMatters is designed for enterprises to manage essential business processes and issues quickly and efficiently, using targeted and automatic communication. While used by lots of large enterprises, xMatters is suitable and scalable for use by IT teams of any size.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/31eb1b64-016e-4163-81f9-4369b6c5477c.png","url":"https://www.getapp.co.nz/software/105573/xmatters","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/105573/xmatters#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":141,"ratingValue":4.6},"offers":{"price":"9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"MSP Software","position":2,"item":"/directory/645/managed-service-providers-msp/software","@type":"ListItem"},{"name":"Site24x7 vs xMatters","position":3,"item":"https://www.getapp.co.nz/compare/91129/105573/site24x7/vs/xmatters","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/91129/105573/site24x7/vs/xmatters#breadcrumblist"}]}
</script>