---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ConnectWise Automate vs Atera. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ConnectWise Automate vs Atera Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/3479/it-ticketing-systems/software) > [ConnectWise Automate \<span\>vs\</span\> Atera](https://www.getapp.co.nz/compare/91116/102017/connectwise-automate/vs/atera)

# Compare ConnectWise Automate vs Atera

Canonical: https://www.getapp.co.nz/compare/91116/102017/connectwise-automate/vs/atera

> Detailed comparison between ConnectWise Automate and Atera. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ConnectWise Automate | Atera |
| **Overall rating** | 4.1/5 | 4.5/5 |
| **Total Reviews** | 143 | 449 |
| **Starting Price** | - | US$129.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ConnectWise Automate

- API
- Asset Tracking
- Automatic Scans
- Customisable Branding
- Dashboard
- Deployment Management
- Email Monitoring
- Event Logs
- For MSPs
- Help Desk Management
- IP Address Monitoring
- Monitoring
- Policy Management
- Real-Time Data
- Real-time Alerts
- SSL Security
- Scheduling
- Status Tracking
- Support Ticket Management
- Virtual Machine Monitoring

### Atera

- API
- Asset Tracking
- Automatic Scans
- Customisable Branding
- Dashboard
- Deployment Management
- Email Monitoring
- Event Logs
- For MSPs
- Help Desk Management
- IP Address Monitoring
- Monitoring
- Policy Management
- Real-Time Data
- Real-time Alerts
- SSL Security
- Scheduling
- Status Tracking
- Support Ticket Management
- Virtual Machine Monitoring

## Links

- [View ConnectWise Automate Profile](https://www.getapp.co.nz/software/91116/connectwise-automate)
- [View Atera Profile](https://www.getapp.co.nz/software/102017/atera)
- [View Original Comparison](https://www.getapp.co.nz/compare/91116/102017/connectwise-automate/vs/atera)

-----

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