---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Visio vs SmartProcess. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Visio vs SmartProcess Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Diagram Software](/directory/698/diagram/software) > [Visio \<span\>vs\</span\> SmartProcess](https://www.getapp.co.nz/compare/91066/128187/visio/vs/smartprocess)

# Compare Visio vs SmartProcess

Canonical: https://www.getapp.co.nz/compare/91066/128187/visio/vs/smartprocess

> Detailed comparison between Visio and SmartProcess. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Visio | SmartProcess |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 3281 | 30 |
| **Starting Price** | US$5.00 | US$1.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Visio

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Customisable Templates
- Document Management
- Document Storage
- Forms Automation
- Graphical Workflow Editor
- Mobile Access
- Monitoring
- No-Code
- Process Change Tracking
- Real-Time Data
- Reporting/Analytics
- Rules-Based Workflow
- Task Management
- Templates
- Version Control
- Workflow Management

### SmartProcess

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Customisable Templates
- Document Management
- Document Storage
- Forms Automation
- Graphical Workflow Editor
- Mobile Access
- Monitoring
- No-Code
- Process Change Tracking
- Real-Time Data
- Reporting/Analytics
- Rules-Based Workflow
- Task Management
- Templates
- Version Control
- Workflow Management

## Links

- [View Visio Profile](https://www.getapp.co.nz/software/91066/visio)
- [View SmartProcess Profile](https://www.getapp.co.nz/software/128187/smartprocess)
- [View Original Comparison](https://www.getapp.co.nz/compare/91066/128187/visio/vs/smartprocess)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Visio vs SmartProcess Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Visio vs SmartProcess. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/91066/128187/visio/vs/smartprocess","about":[{"@id":"https://www.getapp.co.nz/software/91066/visio#software"},{"@id":"https://www.getapp.co.nz/software/128187/smartprocess#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/91066/128187/visio/vs/smartprocess#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/91066/128187/visio/vs/smartprocess#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"Visio","description":"Microsoft Visio is a cloud-based flowchart and diagram creation tool, designed to aid collaboration and connect real-time data with business workflows. The platform enables communication of complex information through data-linked diagrams, flowcharts, org charts, floor plans, and more. Visio offers a range of pre-built templates that can be modified and customized depending on business needs. Visio can be used for data visualization, brainstorming, UML diagram creation, org chart creation, process mapping, IT network mapping, and more. The Visio stencil functionality allows users to create commonly used shape stencils to speed up the creation of drawings and professional diagrams. \n\nThe Visio platform allows users to collaborate on diagrams and workflows in order to gather insights from all team members and stakeholders. Changes can be made by individuals and synchronized in real time, in-app commenting can be enabled in order to provide feedback, and diagrams can be shared amongst teams within the cloud using links or downloads. Flowcharts and diagrams can be connected to real-time data sources in order to create visualizations, and diagrams can be embedded into Power BI dashboards using Visio Visual.\n\nIn order to aid with brainstorming and project planning, Visio offers ready-to-use templates based around brainstorming techniques such as fishbone diagrams and SWOT (strengths, weaknesses, opportunities, and threats) analyses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3f725a8b-820a-43fd-84a1-78bf88499d2c.png","url":"https://www.getapp.co.nz/software/91066/visio","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/91066/visio#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3281,"ratingValue":4.5},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"SmartProcess","description":"CWA SmartProcess is a business process management solution, which helps enterprises handle workflow automation, complaints, quality analysis, auditing, and more. The platform allows users create and publish process maps and documents. \n\nSmartProcess includes various modelling modules, which allow designers to create custom business models using documents, compliance standards, data points, and risk factors. The platform offers a host of features such as approval workflows, single sign-on, document management, organization charts, schedule control, custom forms, and more. The built-in task list manager enables agents to create tasks with deadlines, view activities, and receive email notifications about new processes.\n\nSmartProcess includes an automated complaint management system, which allows organizations to capture information using interactive forms, view statuses, and track progress. It helps managers evaluate complaints by defect type and cause, as well as customers, vendors, and resolution time. Plus, users can generate reports and export data into Microsoft Excel files.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7d14068c-e6ff-4a90-a7da-6a7663e115a8.webp","url":"https://www.getapp.co.nz/software/128187/smartprocess","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/128187/smartprocess#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":30,"ratingValue":4.4},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Diagram Software","position":2,"item":"/directory/698/diagram/software","@type":"ListItem"},{"name":"Visio vs SmartProcess","position":3,"item":"https://www.getapp.co.nz/compare/91066/128187/visio/vs/smartprocess","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/91066/128187/visio/vs/smartprocess#breadcrumblist"}]}
</script>