---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Balsamiq vs Hotjar. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Balsamiq vs Hotjar Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Prototyping Tools](/directory/1283/prototyping/software) > [Balsamiq \<span\>vs\</span\> Hotjar](https://www.getapp.co.nz/compare/91065/101789/balsamiq-mockups/vs/hotjar)

# Compare Balsamiq vs Hotjar

Canonical: https://www.getapp.co.nz/compare/91065/101789/balsamiq-mockups/vs/hotjar

> Detailed comparison between Balsamiq and Hotjar. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Balsamiq | Hotjar |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 378 | 540 |
| **Starting Price** | US$12.00 | US$39.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Balsamiq

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Customisable Templates
- Data Import/Export
- Drag & Drop
- Feedback Management
- For Mobile
- For Websites
- Mockup Creation
- Prototype Creation
- Reporting/Analytics
- Single Sign On
- Synchronous Editing
- Third-Party Integrations
- Usability Testing
- Whiteboard
- Widgets

### Hotjar

- API
- Access Controls/Permissions
- Collaboration Tools
- Commenting/Notes
- Customisable Templates
- Data Import/Export
- Drag & Drop
- Feedback Management
- For Mobile
- For Websites
- Monitoring
- Prototype Creation
- Reporting/Analytics
- Single Sign On
- Third-Party Integrations
- Usability Testing
- Widgets

## Links

- [View Balsamiq Profile](https://www.getapp.co.nz/software/91065/balsamiq-mockups)
- [View Hotjar Profile](https://www.getapp.co.nz/software/101789/hotjar)
- [View Original Comparison](https://www.getapp.co.nz/compare/91065/101789/balsamiq-mockups/vs/hotjar)

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