---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Medallia Experience Cloud vs Survicate. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Medallia Experience Cloud vs Survicate Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Medallia Experience Cloud \<span\>vs\</span\> Survicate](https://www.getapp.co.nz/compare/90979/101401/medallia-enterprise/vs/survicate)

# Compare Medallia Experience Cloud vs Survicate

Canonical: https://www.getapp.co.nz/compare/90979/101401/medallia-enterprise/vs/survicate

> Detailed comparison between Medallia Experience Cloud and Survicate. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Medallia Experience Cloud | Survicate |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 33 | 99 |
| **Starting Price** | US$5.00 | US$0.00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Medallia Experience Cloud

- API
- CRM
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Distribution
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- Segmentation
- Site Intercept Survey
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

### Survicate

- API
- CRM
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Mobile Survey
- Multi-Channel Distribution
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- Segmentation
- Site Intercept Survey
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation

## Links

- [View Medallia Experience Cloud Profile](https://www.getapp.co.nz/software/90979/medallia-enterprise)
- [View Survicate Profile](https://www.getapp.co.nz/software/101401/survicate)
- [View Original Comparison](https://www.getapp.co.nz/compare/90979/101401/medallia-enterprise/vs/survicate)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Medallia Experience Cloud vs Survicate Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Medallia Experience Cloud vs Survicate. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/90979/101401/medallia-enterprise/vs/survicate","about":[{"@id":"https://www.getapp.co.nz/software/90979/medallia-enterprise#software"},{"@id":"https://www.getapp.co.nz/software/101401/survicate#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/90979/101401/medallia-enterprise/vs/survicate#breadcrumblist"},"@id":"https://www.getapp.co.nz/compare/90979/101401/medallia-enterprise/vs/survicate#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"Medallia Experience Cloud","description":"Medallia Experience Cloud, an award-winning SaaS platform, leads the market in helping organizations understand, manage and improve the experiences of their customers, employees, and citizens. Medallia is equipped with the most comprehensive capabilities for capturing feedback and experience signals wherever customers are interacting, including: email, social, digital web and in-app, conversational messaging and connected devices.  And, when combined with operational and transactional data fed into Medallia, organizations can understand every touchpoint along every customer journey. Medallia Athena brings AI and Machine Learning to the platform, detecting patterns, uncovering issues and new business opportunities, and predicting behavior, all to focus attention for smarter business decisions. Medallia delivers these insights in real-time, across the organization, so that the voice of the customer can be embedded in daily decisions made by everyone, from the frontline to the C-suite. Using Medallia Experience Cloud, organizations can make demonstrable improvements to the customer experience and employee experience, reducing churn, turning detractors into promoters and buyers, and creating in-the-moment cross-sell and up-sell opportunities.  All of which help companies deliver clear and potent returns on investment.\n\nLearn what Medallia can do for your organization by requesting a demo at https://www.medallia.com/contact-us/","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3974557f-f183-4b35-9061-00aaa6f834a6.png","url":"https://www.getapp.co.nz/software/90979/medallia-enterprise","@id":"https://www.getapp.co.nz/software/90979/medallia-enterprise#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":33},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Survicate","description":"Survicate is an all-in-one customer feedback platform built for fast-moving, data-driven teams. It enables you to collect, centralize, and analyze customer feedback across every digital touchpoint—empowering product, marketing, and CX teams to make informed, real-time decisions at scale.\n\nWhether embedded in-product, triggered via mobile SDK, or sent via CRM and email tools, Survicate gives you complete control over when, where, and how you gather feedback.\n\nRun highly-targeted multichannel surveys via:\n-  Website &amp; in-product surveys (popup or Feedback Button with targeting logic)\n- Mobile apps (native SDK for iOS, Android, React Native, Unity, or Flutter)\n- Email (embed first question or link survey in emails, also in CRMs, like HubSpot)\n- In-platform surveys via Intercom Messenger or Braze In-App Messages\n\nFeatures include:\n- Build customizable surveys: Start from scratch with a flexible, no-code builder with 13+ question types, branching logic, and customizable themes. Build from scratch, choose from hundreds of expert templates, or generate surveys with AI assistance.\n- Target surveys: Display surveys based on user behavior, language, events, scroll depth on page/screen, frequency, or only on specific pages.\n- Advanced AI analytics &amp; dashboards: Analyze completion rates, answers, word clouds, and segmented insights. Use the Insights Hub to group feedback by topic and sentiment, access the AI-powered Research Assistant to synthesize qualitative feedback instantly, and customize your own Dashboards for 360-view of feedback.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2e2877db-9794-4240-aaa0-ca54ca5cf3d1.png","url":"https://www.getapp.co.nz/software/101401/survicate","@id":"https://www.getapp.co.nz/software/101401/survicate#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":99},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.nz/compare/90979/101401/medallia-enterprise/vs/survicate#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Loyalty Software","position":2,"item":"/directory/204/customer-loyalty/software","@type":"ListItem"},{"name":"Medallia Experience Cloud vs Survicate","position":3,"item":"https://www.getapp.co.nz/compare/90979/101401/medallia-enterprise/vs/survicate","@type":"ListItem"}]}]}
</script>