---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Confluence vs Serviceware Knowledge. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Confluence vs Serviceware Knowledge Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Confluence \<span\>vs\</span\> Serviceware Knowledge](https://www.getapp.co.nz/compare/90949/106765/confluence/vs/serviceware-knowledge)

# Compare Confluence vs Serviceware Knowledge

Canonical: https://www.getapp.co.nz/compare/90949/106765/confluence/vs/serviceware-knowledge

> Detailed comparison between Confluence and Serviceware Knowledge. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Confluence | Serviceware Knowledge |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 3663 | 20 |
| **Starting Price** | US$5.42 | US$14.90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### Confluence

- API
- Access Controls/Permissions
- Activity Dashboard
- Blogs
- Catalog Management
- Collaboration Tools
- Content Management
- Customisable Templates
- Discussions/Forums
- Document Management
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Self Service Portal
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Whiteboard
- Wiki
- Workflow Management

### Serviceware Knowledge

- API
- Access Controls/Permissions
- Activity Dashboard
- Catalog Management
- Collaboration Tools
- Content Management
- Customisable Templates
- Discussions/Forums
- Document Management
- Full Text Search
- Knowledge Base Management
- Reporting & Statistics
- Self Service Portal
- Surveys & Feedback
- Tagging
- Third-Party Integrations
- Workflow Management

## Links

- [View Confluence Profile](https://www.getapp.co.nz/software/90949/confluence)
- [View Serviceware Knowledge Profile](https://www.getapp.co.nz/software/106765/serviceware-knowledge)
- [View Original Comparison](https://www.getapp.co.nz/compare/90949/106765/confluence/vs/serviceware-knowledge)

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