---
description: Our free tool can help you get a quick and detailed side-by-side comparison for CallRail vs Phone.com. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CallRail vs Phone.com Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [CallRail \<span\>vs\</span\> Phone.com](https://www.getapp.co.nz/compare/90860/91418/callrail/vs/phone-com)

# Compare CallRail vs Phone.com

Canonical: https://www.getapp.co.nz/compare/90860/91418/callrail/vs/phone-com

> Detailed comparison between CallRail and Phone.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CallRail | Phone.com |
| **Overall rating** | 4.5/5 | 3.6/5 |
| **Total Reviews** | 173 | 71 |
| **Starting Price** | US$55.00 | US$18.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### CallRail

- API
- Alerts/Notifications
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transfer
- Caller ID
- Computer Telephony Integration
- IVR
- Lead Management
- Monitoring
- Recording
- VoIP Connection
- Voice Mail

### Phone.com

- API
- Alerts/Notifications
- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Host Controls
- IVR
- Presentation Streaming
- Recording
- VoIP Connection
- Voice Mail

## Links

- [View CallRail Profile](https://www.getapp.co.nz/software/90860/callrail)
- [View Phone.com Profile](https://www.getapp.co.nz/software/91418/phone-com)
- [View Original Comparison](https://www.getapp.co.nz/compare/90860/91418/callrail/vs/phone-com)

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