---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Google Workspace vs Shelf. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Google Workspace vs Shelf Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [Google Workspace \<span\>vs\</span\> Shelf](https://www.getapp.co.nz/compare/90761/109661/google-apps-for-business/vs/shelf)

# Compare Google Workspace vs Shelf

Canonical: https://www.getapp.co.nz/compare/90761/109661/google-apps-for-business/vs/shelf

> Detailed comparison between Google Workspace and Shelf. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Google Workspace | Shelf |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 17483 | 106 |
| **Starting Price** | US$7.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Google Workspace

- API
- Activity Tracking
- Archiving & Retention
- CRM
- Content Management
- Customisable Branding
- Customisable Templates
- Document Capture
- Document Management
- File Conversion
- Full Text Search
- Live Chat
- Real-Time Reporting
- SSL Security
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Video Support
- Website Integration
- Workflow Management

### Shelf

- API
- Activity Tracking
- Archiving & Retention
- CRM
- Content Management
- Customisable Branding
- Customisable Templates
- Document Capture
- Document Management
- File Conversion
- Full Text Search
- Live Chat
- Real-Time Reporting
- SSL Security
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Video Support
- Website Integration
- Workflow Management

## Links

- [View Google Workspace Profile](https://www.getapp.co.nz/software/90761/google-apps-for-business)
- [View Shelf Profile](https://www.getapp.co.nz/software/109661/shelf)
- [View Original Comparison](https://www.getapp.co.nz/compare/90761/109661/google-apps-for-business/vs/shelf)

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