---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Box vs KnowledgeOwl. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Box vs KnowledgeOwl Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Cloud Storage Software](/directory/350/cloud-storage/software) > [Box \<span\>vs\</span\> KnowledgeOwl](https://www.getapp.co.nz/compare/90760/91819/box/vs/helpgizmo)

# Compare Box vs KnowledgeOwl

Canonical: https://www.getapp.co.nz/compare/90760/91819/box/vs/helpgizmo

> Detailed comparison between Box and KnowledgeOwl. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Box | KnowledgeOwl |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 5622 | 236 |
| **Starting Price** | US$20.00 | US$100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Box

- API
- Activity Tracking
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Editing
- Document Management
- Engagement Tracking
- Full Text Search
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Workflow Management

### KnowledgeOwl

- API
- Activity Tracking
- Archiving & Retention
- Audit Trail
- Collaboration Tools
- Commenting/Notes
- Content Management
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Editing
- Document Management
- Engagement Tracking
- Full Text Search
- Real-Time Reporting
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Workflow Management

## Links

- [View Box Profile](https://www.getapp.co.nz/software/90760/box)
- [View KnowledgeOwl Profile](https://www.getapp.co.nz/software/91819/helpgizmo)
- [View Original Comparison](https://www.getapp.co.nz/compare/90760/91819/box/vs/helpgizmo)

-----

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