---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Bitrix24 vs Movidesk. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bitrix24 vs Movidesk Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [Bitrix24 \<span\>vs\</span\> Movidesk](https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk)

# Compare Bitrix24 vs Movidesk

Canonical: https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk

> Detailed comparison between Bitrix24 and Movidesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | Movidesk |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 991 | 5 |
| **Starting Price** | US$69.00 | US$99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Bitrix24

- API
- Analytics
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

### Movidesk

- API
- Analytics
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.getapp.co.nz/software/90602/bitrix24)
- [View Movidesk Profile](https://www.getapp.co.nz/software/2039759/movidesk)
- [View Original Comparison](https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bitrix24 vs Movidesk Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Bitrix24 vs Movidesk. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk","about":[{"@id":"https://www.getapp.co.nz/software/90602/bitrix24#software"},{"@id":"https://www.getapp.co.nz/software/2039759/movidesk#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"Bitrix24","description":"Bitrix24 is an all-in-one business management platform that integrates customer relationship management, project and task management, collaboration tools, and automation within a unified digital workspace. The system serves as a consolidated environment for small and medium businesses and provides enterprise-grade functionality for larger organizations. It addresses the needs of sales, marketing, customer support, project delivery, and human resources operations while maintaining data consistency across functions.\n\nThe customer relationship management component delivers lead tracking, deal pipelines, contact management, sales automation with configurable rules and triggers, and analytics for sales performance. Project and task management features include visualization modes such as Kanban boards, Gantt charts, and Scrum frameworks alongside time tracking, workload balancing, and performance reporting. Collaboration capabilities cover real-time messaging, high-definition video conferencing, shared calendars, activity streams, and secure document storage with version control and collaborative editing.\n\nThe platform extends to website presence and e-commerce with a site builder that offers landing pages, web forms, custom domains, an online store, inventory management, and payment processing. Human resources functionality encompasses employee directories, absence schedules, work reports, organizational charts, and time management. An AI assistant named CoPilot provides call transcription, task summarization, content suggestions, and automated insights across modules.\n\nBitrix24 supports integrations via an application marketplace with access to over six hundred sixty third-party applications and services and offers a comprehensive API for custom development and workflow customization. Data import and export tools enable migration from other systems and synchronization with external analytics or messaging platforms. Enterprise deployments may be hosted on customer servers with two-step authentication, AES-2056, single sign-on, and compliance with GDPR, ISO 27001, and PCI DSS Level one standards.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55374fdb-657d-427a-9fdc-ecf7fc8ab483.png","url":"https://www.getapp.co.nz/software/90602/bitrix24","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/90602/bitrix24#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":991,"ratingValue":4.2},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Movidesk","description":"Movidesk is a cloud-based help desk platform, which enables enterprises to manage the ticketing system and centralize both client and team communications across multiple channels on a unified dashboard. Features include event-based triggers, approval process control, reporting, service catalog, satisfaction surveys, and timekeeping.\n\nThe platform enables agents to aggregate and publish technical documents, tutorials, and FAQs to enhance customers’ self-service experiences. Clients can use personal portals to track the progress of tickets, place new service requests, and access the knowledge base. Supervisors can customize registration screens and create different fields for rules, approvals, SLAs, and more. It allows managers to calculate hours worked on resolving tickets and monitor the interactions between teams.\n\nMovidesk helps team members manage appointments via a calendar, map events to tickets or assets, and develop templates to automatically answer repetitive queries. It lets administrators automate processes, route tasks among employees, and set up viewing permissions for agents. The platform also offers integration with various third-party applications such as Pipedrive, Jira, Nectar CRM, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/14ddc3fc-6e0d-46f4-822b-5e06dda6f171.jpeg","url":"https://www.getapp.co.nz/software/2039759/movidesk","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2039759/movidesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":5,"ratingValue":4.8},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Form Builder Software","position":2,"item":"/directory/3893/form-builder/software","@type":"ListItem"},{"name":"Bitrix24 vs Movidesk","position":3,"item":"https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk#breadcrumblist"}]}
</script>