---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Bitrix24 vs Movidesk. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bitrix24 vs Movidesk Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [Bitrix24 \<span\>vs\</span\> Movidesk](https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk)

# Compare Bitrix24 vs Movidesk

Canonical: https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk

> Detailed comparison between Bitrix24 and Movidesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | Movidesk |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 1002 | 5 |
| **Starting Price** | US$69.00 | US$99.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Bitrix24

- API
- Analytics
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

### Movidesk

- API
- Analytics
- CRM
- Chat/Messaging
- Customer Database
- Customisable Branding
- Dashboard
- Email Management
- Live Chat
- Multi-Channel Communication
- Performance Metrics
- Queue Management
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Ticket Management
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.getapp.co.nz/software/90602/bitrix24)
- [View Movidesk Profile](https://www.getapp.co.nz/software/2039759/movidesk)
- [View Original Comparison](https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Bitrix24 vs Movidesk Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Bitrix24 vs Movidesk. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk","about":[{"@id":"https://www.getapp.co.nz/software/90602/bitrix24#software"},{"@id":"https://www.getapp.co.nz/software/2039759/movidesk#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"Bitrix24","description":"Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users.\n\nWhether you're a small team or a growing business, Bitrix24 helps you to:\n\n— Track leads and manage customer relationships with a built-in CRM\n— Stay on top of projects and tasks with Kanban boards, timelines, and time tracking\n— Communicate easily via team messenger, video calls, and shared calendars\n— Create and edit documents, manage files, and collect e-signatures\n— Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp\n\nBitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity.\n\nWhat makes Bitrix24 a great solution for businesses:\n\n— Free forever for unlimited users, with access to core features and 5 GB storage\n— No per-user fees – upgrade only when you need more storage or advanced tools\n— Accessible anywhere via web, desktop, and mobile apps\n— Scalable – grow your business without switching platforms or juggling tools\n\nOver 15 million companies trust Bitrix24 to simplify operations, cut costs, and get more done – all in one place.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/55374fdb-657d-427a-9fdc-ecf7fc8ab483.png","url":"https://www.getapp.co.nz/software/90602/bitrix24","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/90602/bitrix24#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":1002,"ratingValue":4.2},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Movidesk","description":"Movidesk is a cloud-based help desk platform, which enables enterprises to manage the ticketing system and centralize both client and team communications across multiple channels on a unified dashboard. Features include event-based triggers, approval process control, reporting, service catalog, satisfaction surveys, and timekeeping.\n\nThe platform enables agents to aggregate and publish technical documents, tutorials, and FAQs to enhance customers’ self-service experiences. Clients can use personal portals to track the progress of tickets, place new service requests, and access the knowledge base. Supervisors can customize registration screens and create different fields for rules, approvals, SLAs, and more. It allows managers to calculate hours worked on resolving tickets and monitor the interactions between teams.\n\nMovidesk helps team members manage appointments via a calendar, map events to tickets or assets, and develop templates to automatically answer repetitive queries. It lets administrators automate processes, route tasks among employees, and set up viewing permissions for agents. The platform also offers integration with various third-party applications such as Pipedrive, Jira, Nectar CRM, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/14ddc3fc-6e0d-46f4-822b-5e06dda6f171.jpeg","url":"https://www.getapp.co.nz/software/2039759/movidesk","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2039759/movidesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":5,"ratingValue":4.8},"offers":{"price":"99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Form Builder Software","position":2,"item":"/directory/3893/form-builder/software","@type":"ListItem"},{"name":"Bitrix24 vs Movidesk","position":3,"item":"https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/90602/2039759/bitrix24/vs/movidesk#breadcrumblist"}]}
</script>