---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Bitrix24 vs XCALLY. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bitrix24 vs XCALLY Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [Bitrix24 \<span\>vs\</span\> XCALLY](https://www.getapp.co.nz/compare/90602/112271/bitrix24/vs/xcally)

# Compare Bitrix24 vs XCALLY

Canonical: https://www.getapp.co.nz/compare/90602/112271/bitrix24/vs/xcally

> Detailed comparison between Bitrix24 and XCALLY. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | XCALLY |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 995 | 130 |
| **Starting Price** | US$69.00 | €29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Bitrix24

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Centre
- List Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Social Media Integration
- Surveys & Feedback
- Video Conferencing

### XCALLY

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Scripting
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Email Management
- Inbound Call Centre
- List Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Social Media Integration
- Surveys & Feedback
- Video Conferencing

## Links

- [View Bitrix24 Profile](https://www.getapp.co.nz/software/90602/bitrix24)
- [View XCALLY Profile](https://www.getapp.co.nz/software/112271/xcally)
- [View Original Comparison](https://www.getapp.co.nz/compare/90602/112271/bitrix24/vs/xcally)

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