---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Bitrix24 vs Ebsta. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bitrix24 vs Ebsta Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [Bitrix24 \<span\>vs\</span\> Ebsta](https://www.getapp.co.nz/compare/90602/111207/bitrix24/vs/ebsta)

# Compare Bitrix24 vs Ebsta

Canonical: https://www.getapp.co.nz/compare/90602/111207/bitrix24/vs/ebsta

> Detailed comparison between Bitrix24 and Ebsta. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Ebsta |
| **Overall rating** | 4.2/5 | 4.8/5 |
| **Total Reviews** | 1002 | 104 |
| **Starting Price** | US$69.00 | US$50.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### Bitrix24

- Activity Tracking
- CRM
- Collaboration Tools
- Communication Management
- Content Management
- Conversation Intelligence
- Customer Database
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Monitoring
- Opportunity Management
- Performance Management
- Performance Metrics
- Prioritisation
- Reporting/Analytics
- Sales Pipeline Management
- Workflow Management

### Ebsta

- Activity Tracking
- CRM
- Collaboration Tools
- Communication Management
- Content Management
- Conversation Intelligence
- Customer Database
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Lead Qualification
- Monitoring
- Opportunity Management
- Performance Management
- Performance Metrics
- Prioritisation
- Reporting/Analytics
- Sales Pipeline Management
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.getapp.co.nz/software/90602/bitrix24)
- [View Ebsta Profile](https://www.getapp.co.nz/software/111207/ebsta)
- [View Original Comparison](https://www.getapp.co.nz/compare/90602/111207/bitrix24/vs/ebsta)

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