---
description: Our free tool can help you get a quick and detailed side-by-side comparison for HappyFox Help Desk vs Lime Connect. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HappyFox Help Desk vs Lime Connect Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Remote Work Software](/directory/1699/remote-work/software) > [HappyFox Help Desk \<span\>vs\</span\> Lime Connect](https://www.getapp.co.nz/compare/90516/90636/happyfox/vs/userlike-live-chat)

# Compare HappyFox Help Desk vs Lime Connect

Canonical: https://www.getapp.co.nz/compare/90516/90636/happyfox/vs/userlike-live-chat

> Detailed comparison between HappyFox Help Desk and Lime Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HappyFox Help Desk | Lime Connect |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 92 | 647 |
| **Starting Price** | US$24.00 | US$100.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HappyFox Help Desk

- Canned Responses
- Configurable Workflow
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Email Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Real-Time Reporting
- Reporting/Analytics
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Workflow Management

### Lime Connect

- Canned Responses
- Configurable Workflow
- Customer Database
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Email Management
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Real-Time Reporting
- Reporting/Analytics
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Workflow Management

## Links

- [View HappyFox Help Desk Profile](https://www.getapp.co.nz/software/90516/happyfox)
- [View Lime Connect Profile](https://www.getapp.co.nz/software/90636/userlike-live-chat)
- [View Original Comparison](https://www.getapp.co.nz/compare/90516/90636/happyfox/vs/userlike-live-chat)

-----

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