---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Pipedrive vs Gorgias. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pipedrive vs Gorgias Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Software](/directory/3877/sales-intelligence/software) > [Pipedrive \<span\>vs\</span\> Gorgias](https://www.getapp.co.nz/compare/90507/124359/pipedrive/vs/gorgias)

# Compare Pipedrive vs Gorgias

Canonical: https://www.getapp.co.nz/compare/90507/124359/pipedrive/vs/gorgias

> Detailed comparison between Pipedrive and Gorgias. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pipedrive | Gorgias |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 3042 | 133 |
| **Starting Price** | US$19.00 | US$60.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Pipedrive

- API
- Customer Database
- Customer History
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Email Templates
- Feedback Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Survey/Poll Management
- Tagging
- Template Management
- Transfers/Routing
- Workflow Management

### Gorgias

- API
- Customer Database
- Customer History
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Email Templates
- Feedback Management
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Performance Metrics
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Survey/Poll Management
- Tagging
- Template Management
- Transfers/Routing
- Workflow Management

## Links

- [View Pipedrive Profile](https://www.getapp.co.nz/software/90507/pipedrive)
- [View Gorgias Profile](https://www.getapp.co.nz/software/124359/gorgias)
- [View Original Comparison](https://www.getapp.co.nz/compare/90507/124359/pipedrive/vs/gorgias)

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