---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Salesforce Sales Cloud vs Clarity Connect. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Salesforce Sales Cloud vs Clarity Connect Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Salesforce Sales Cloud \<span\>vs\</span\> Clarity Connect](https://www.getapp.co.nz/compare/90378/103141/salesforce/vs/clarity-connect)

# Compare Salesforce Sales Cloud vs Clarity Connect

Canonical: https://www.getapp.co.nz/compare/90378/103141/salesforce/vs/clarity-connect

> Detailed comparison between Salesforce Sales Cloud and Clarity Connect. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Salesforce Sales Cloud | Clarity Connect |
| **Overall rating** | 4.4/5 | 3.7/5 |
| **Total Reviews** | 18783 | 9 |
| **Starting Price** | US$25.00 | US$80.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Salesforce Sales Cloud

- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Channel Management
- Chat/Messaging
- Dashboard
- Email Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Pipeline Reports
- Product Catalog
- Real-Time Analytics
- Reporting/Analytics
- Sales Activity Management

### Clarity Connect

- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Email Management
- Live Chat
- Multi-Channel Communication
- Real-Time Analytics
- Reporting/Analytics

## Links

- [View Salesforce Sales Cloud Profile](https://www.getapp.co.nz/software/90378/salesforce)
- [View Clarity Connect Profile](https://www.getapp.co.nz/software/103141/clarity-connect)
- [View Original Comparison](https://www.getapp.co.nz/compare/90378/103141/salesforce/vs/clarity-connect)

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