---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ERPNext vs Freshdesk. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ERPNext vs Freshdesk Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [ERP Systems](/directory/322/enterprise-resource-planning-erp/software) > [ERPNext \<span\>vs\</span\> Freshdesk](https://www.getapp.co.nz/compare/8809/10317/erpnext/vs/freshdesk)

# Compare ERPNext vs Freshdesk

Canonical: https://www.getapp.co.nz/compare/8809/10317/erpnext/vs/freshdesk

> Detailed comparison between ERPNext and Freshdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ERPNext | Freshdesk |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 137 | 3434 |
| **Starting Price** | US$10.00 | US$19.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ERPNext

- API
- Accounting
- Activity Dashboard
- CRM
- Customisable Reports
- Project Management
- Real-Time Data
- Reporting/Analytics
- Sales Management
- Task Management
- Third-Party Integrations
- Workflow Management

### Freshdesk

- API
- Activity Dashboard
- Automatic Call Distribution
- CRM
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Reports
- Customisable Templates
- Engagement Tracking
- Monitoring
- Project Management
- Reporting/Analytics
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Wiki
- Workflow Management

## Links

- [View ERPNext Profile](https://www.getapp.co.nz/software/8809/erpnext)
- [View Freshdesk Profile](https://www.getapp.co.nz/software/10317/freshdesk)
- [View Original Comparison](https://www.getapp.co.nz/compare/8809/10317/erpnext/vs/freshdesk)

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