---
description: Our free tool can help you get a quick and detailed side-by-side comparison for ERPNext vs Zoho Desk. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ERPNext vs Zoho Desk Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [ERP Systems](/directory/322/enterprise-resource-planning-erp/software) > [ERPNext \<span\>vs\</span\> Zoho Desk](https://www.getapp.co.nz/compare/8809/10036/erpnext/vs/zoho-desk)

# Compare ERPNext vs Zoho Desk

Canonical: https://www.getapp.co.nz/compare/8809/10036/erpnext/vs/zoho-desk

> Detailed comparison between ERPNext and Zoho Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ERPNext | Zoho Desk |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 137 | 2212 |
| **Starting Price** | US$10.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ERPNext

- API
- Activity Dashboard
- Billing & Invoicing
- CRM
- Customisable Reports
- Document Management
- Project Management
- Real-Time Data
- Reporting/Analytics
- Task Management
- Third-Party Integrations
- Workflow Management

### Zoho Desk

- API
- Activity Dashboard
- Billing & Invoicing
- CRM
- Call Tracking
- Computer Telephony Integration
- Customer Complaint Tracking
- Customisable Reports
- Customisable Templates
- Document Management
- Issue Scheduling
- Lead Management
- Project Management
- Real-Time Data
- Reporting/Analytics
- Support Ticket Management
- Task Management
- Third-Party Integrations
- Transfers/Routing
- Workflow Management

## Links

- [View ERPNext Profile](https://www.getapp.co.nz/software/8809/erpnext)
- [View Zoho Desk Profile](https://www.getapp.co.nz/software/10036/zoho-desk)
- [View Original Comparison](https://www.getapp.co.nz/compare/8809/10036/erpnext/vs/zoho-desk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ERPNext vs Zoho Desk Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for ERPNext vs Zoho Desk. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/8809/10036/erpnext/vs/zoho-desk","about":[{"@id":"https://www.getapp.co.nz/software/8809/erpnext#software"},{"@id":"https://www.getapp.co.nz/software/10036/zoho-desk#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/8809/10036/erpnext/vs/zoho-desk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/8809/10036/erpnext/vs/zoho-desk#webpage","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"inLanguage":"en-NZ","isPartOf":{"@id":"https://www.getapp.co.nz/#website"}},{"name":"ERPNext","description":"ERPNext is a fully open-source ERP system for companies of different sizes (SMBs to Enterprises) across multiple verticals such as manufacturing, distribution, services, retail, education, healthcare, and more.\n\nThe system comprises of special modules as per the industries described above along with core modules such as accounting, project management, inventory, HR, sales, purchase, QMS, and asset management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ea82dfb0-1a69-4ea9-8790-b8a04b41f054.png","url":"https://www.getapp.co.nz/software/8809/erpnext","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/8809/erpnext#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":137,"ratingValue":4.5},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"name":"Zoho Desk","description":"Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation. The solution collates interactions from various media such as email, phone, chat, social media, a self-service portal, forums, and forms and presents them in one place. \n\nZoho Desk enables users to make custom changes, such as renaming tabs, adding new departments, customizing email templates, defining business hours, and adding help folders. Tasks such as ticket assignment, service escalations, notification rules, and time-based actions can be automated by setting workflow rules. The solution provides customizable and scheduled reports, happiness ratings, and a graphical dashboard for analyzing customer satisfaction.\n\nThe platform integrates with Zoho customer relationship management (CRM), which facilitates the addition of customer information into tickets logged in Zoho Desk and enables service agents to know more about the customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/02491ec3-ce97-4a65-98a1-244affb486be.png","url":"https://www.getapp.co.nz/software/10036/zoho-desk","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/10036/zoho-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2212,"ratingValue":4.5},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"ERP Systems","position":2,"item":"/directory/322/enterprise-resource-planning-erp/software","@type":"ListItem"},{"name":"ERPNext vs Zoho Desk","position":3,"item":"https://www.getapp.co.nz/compare/8809/10036/erpnext/vs/zoho-desk","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/8809/10036/erpnext/vs/zoho-desk#breadcrumblist"}]}
</script>
