---
description: Our free tool can help you get a quick and detailed side-by-side comparison for SugarCRM vs BigContacts. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SugarCRM vs BigContacts Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Sales Intelligence Software](/directory/3877/sales-intelligence/software) > [SugarCRM \<span\>vs\</span\> BigContacts](https://www.getapp.co.nz/compare/8270/90523/sugarcrm/vs/bigcontacts)

# Compare SugarCRM vs BigContacts

Canonical: https://www.getapp.co.nz/compare/8270/90523/sugarcrm/vs/bigcontacts

> Detailed comparison between SugarCRM and BigContacts. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SugarCRM | BigContacts |
| **Overall rating** | 3.8/5 | 4.3/5 |
| **Total Reviews** | 410 | 205 |
| **Starting Price** | US$59.00 | US$9.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SugarCRM

- API
- CRM
- Calendar Management
- Calendar/Reminder System
- Contact Database
- Email Management
- Email Templates
- Lead Capture
- Lead Distribution
- Lead Management
- Marketing Automation
- Monitoring
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management
- Workflow Management

### BigContacts

- API
- CRM
- Calendar Management
- Calendar/Reminder System
- Contact Database
- Email Management
- Email Templates
- Lead Capture
- Lead Distribution
- Lead Management
- Marketing Automation
- Monitoring
- Reminders
- Reporting/Analytics
- Sales Pipeline Management
- Search/Filter
- Segmentation
- Social Media Integration
- Task Management
- Workflow Management

## Links

- [View SugarCRM Profile](https://www.getapp.co.nz/software/8270/sugarcrm)
- [View BigContacts Profile](https://www.getapp.co.nz/software/90523/bigcontacts)
- [View Original Comparison](https://www.getapp.co.nz/compare/8270/90523/sugarcrm/vs/bigcontacts)

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