---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Mailchimp vs ClickTale. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mailchimp vs ClickTale Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Insurance CRM Software](/directory/3083/insurance-crm/software) > [Mailchimp \<span\>vs\</span\> ClickTale](https://www.getapp.co.nz/compare/8268/20572/mailchimp/vs/clicktale)

# Compare Mailchimp vs ClickTale

Canonical: https://www.getapp.co.nz/compare/8268/20572/mailchimp/vs/clicktale

> Detailed comparison between Mailchimp and ClickTale. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mailchimp | ClickTale |
| **Overall rating** | 4.5/5 | 4.1/5 |
| **Total Reviews** | 17604 | 9 |
| **Starting Price** | US$13.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base |
| **Training** | Live Online, Webinars, Documentation, Videos | Documentation |

## Key features

### Mailchimp

- API
- Behavioural Analytics
- Campaign Management
- Channel Management
- Conversion Tracking
- Customer Segmentation
- Customisable Templates
- Dashboard
- Lead Management
- Monitoring
- Multi-Channel Data Collection
- Predictive Analytics
- Product Catalog
- Real-Time Data
- Reporting/Analytics
- Scheduling
- Segmentation
- Tagging
- Website Analytics
- Website Visitor Tracking

### ClickTale

- API
- Behavioural Analytics
- Campaign Management
- Conversion Tracking
- Customer Segmentation
- Dashboard
- Monitoring
- Multi-Channel Data Collection
- Predictive Analytics
- Reporting/Analytics
- Segmentation
- Tagging
- Website Analytics

## Links

- [View Mailchimp Profile](https://www.getapp.co.nz/software/8268/mailchimp)
- [View ClickTale Profile](https://www.getapp.co.nz/software/20572/clicktale)
- [View Original Comparison](https://www.getapp.co.nz/compare/8268/20572/mailchimp/vs/clicktale)

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