---
description: Our free tool can help you get a quick and detailed side-by-side comparison for SurveyMonkey vs Insocial. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyMonkey vs Insocial Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Form Builder Software](/directory/3893/form-builder/software) > [SurveyMonkey \<span\>vs\</span\> Insocial](https://www.getapp.co.nz/compare/2371/141375/surveymonkey/vs/insocial)

# Compare SurveyMonkey vs Insocial

Canonical: https://www.getapp.co.nz/compare/2371/141375/surveymonkey/vs/insocial

> Detailed comparison between SurveyMonkey and Insocial. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SurveyMonkey | Insocial |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 10437 | 15 |
| **Starting Price** | US$30.00 | US$250.00 |
| **Free Trial** | No | - |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### SurveyMonkey

- API
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Offline Response Collection
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

### Insocial

- API
- Customisable Branding
- Customisable Templates
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Monitoring
- Offline Response Collection
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Website Integration

## Links

- [View SurveyMonkey Profile](https://www.getapp.co.nz/software/2371/surveymonkey)
- [View Insocial Profile](https://www.getapp.co.nz/software/141375/insocial)
- [View Original Comparison](https://www.getapp.co.nz/compare/2371/141375/surveymonkey/vs/insocial)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SurveyMonkey vs Insocial Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for SurveyMonkey vs Insocial. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/2371/141375/surveymonkey/vs/insocial","about":[{"@id":"https://www.getapp.co.nz/software/2371/surveymonkey#software"},{"@id":"https://www.getapp.co.nz/software/141375/insocial#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/2371/141375/surveymonkey/vs/insocial#breadcrumblist"},"@id":"https://www.getapp.co.nz/compare/2371/141375/surveymonkey/vs/insocial#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"SurveyMonkey","description":"SurveyMonkey is a comprehensive online survey platform that empowers organizations and individuals to create, distribute and analyze surveys and forms for data collection and feedback gathering. It leverages artificial intelligence to streamline the survey design process and generate actionable insights from respondent data. The platform serves a diverse range of industries including technology, healthcare, professional services and consumer goods. It supports a variety of use cases such as employee engagement assessments, customer satisfaction measurement, market research, event feedback collection and registration management across marketing, customer experience, human resources and information technology functions.\n\nThe platform features an extensive toolkit for survey creation including customizable templates, a library of prewritten questions, dynamic skip logic, multilingual support and a drag and drop design interface. Distribution options include email delivery, shareable web links, social media integration and scannable codes for in person engagement. Mobile responsive layouts and offline data collection ensure compatibility with a range of devices and environments. The platform also supports anonymous response collection, respondent tracking and personalized postsubmission redirects.\n\nAnalytical and reporting functionality covers real-time result monitoring, export to spreadsheet and statistical analysis formats, custom report generation with visual charts and graphs, text analytics for open ended feedback, data segmentation tools and comparison against industry benchmarks. Artificial intelligence driven insight extraction highlights significant trends and themes within collected data. Security and compliance measures include data encryption, tools for General Data Protection Regulation alignment, Health Insurance Portability and Accountability Act compatibility, password protection for secure access and network address filtering for controlled survey distribution.\n\nIntegration capabilities extend to external applications and business solutions including customer relationship management, communication and productivity platforms. Application programming interface support allows for bespoke integrations and embedding of survey modules within proprietary systems. Collaborative features facilitate shared survey development and centralized result review, with administrative controls for managing user roles and access permissions. Enterprise offerings include single sign on configuration and dedicated support resources to address scalable deployment requirements in large organizational environments.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a0fc0b2d-6aa9-483e-b90e-b729a417f40b.png","url":"https://www.getapp.co.nz/software/2371/surveymonkey","@id":"https://www.getapp.co.nz/software/2371/surveymonkey#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":10437},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Insocial","description":"Insocial is a customer experience management software designed to help businesses collect feedback across the entire customer journey. From shop visits to chatbot conversations. From email newsletters to brand experience and relational NPS. Any interaction can be measured. The platform lets organizations create and manage personalized surveys to identify strengths, communication efficiency, and areas of improvement.\n\nInsocial allows customer service associates to connect with clients via email invites and various social media channels, ask conversational questions, embed surveys into chatbots, and share reports with internal and external stakeholders. It offers a host of features such as automated feedback capturing, score comparison by team, agent or department, alerts, multi-device access, and more. Marketing teams can run email campaigns, share customer experience on the website or social platforms, follow-up on negative reviews, configure advertisements, and analyze web pages to improve the rate of conversion and Google ranking.\n\nInsocial enables managers to gain insights into surveys, customer loyalty, agent performance, and more, using various KPIs such as NPS, CSAT, CES, and FCR. It also supports integration with various third-party applications including Coosto, Salesforce, Tableau, Bullhorn, and Flow.ai.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6aca1747-5995-4bf3-af3b-a5ea0eef2daf.jpeg","url":"https://www.getapp.co.nz/software/141375/insocial","@id":"https://www.getapp.co.nz/software/141375/insocial#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":15},"offers":{"price":"250","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@id":"https://www.getapp.co.nz/compare/2371/141375/surveymonkey/vs/insocial#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Form Builder Software","position":2,"item":"/directory/3893/form-builder/software","@type":"ListItem"},{"name":"SurveyMonkey vs Insocial","position":3,"item":"https://www.getapp.co.nz/compare/2371/141375/surveymonkey/vs/insocial","@type":"ListItem"}]}]}
</script>