---
description: Our free tool can help you get a quick and detailed side-by-side comparison for SurveyMonkey vs SmartSurvey. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SurveyMonkey vs SmartSurvey Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [SurveyMonkey \<span\>vs\</span\> SmartSurvey](https://www.getapp.co.nz/compare/2371/106531/surveymonkey/vs/smartsurvey)

# Compare SurveyMonkey vs SmartSurvey

Canonical: https://www.getapp.co.nz/compare/2371/106531/surveymonkey/vs/smartsurvey

> Detailed comparison between SurveyMonkey and SmartSurvey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SurveyMonkey | SmartSurvey |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 10455 | 114 |
| **Starting Price** | US$30.00 | £0.00 |
| **Free Trial** | No | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### SurveyMonkey

- API
- Autofill
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Web Forms

### SmartSurvey

- API
- Autofill
- CRM
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Engagement Tracking
- Mobile Survey
- Pulse Surveys
- Real-Time Data
- Reminders
- Response Quotas
- Social Media Integration
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customisation
- Web Forms

## Links

- [View SurveyMonkey Profile](https://www.getapp.co.nz/software/2371/surveymonkey)
- [View SmartSurvey Profile](https://www.getapp.co.nz/software/106531/smartsurvey)
- [View Original Comparison](https://www.getapp.co.nz/compare/2371/106531/surveymonkey/vs/smartsurvey)

-----

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