---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Mercos vs Convin. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Mercos vs Convin Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Sales Enablement Software](/directory/605/sales-enablement/software) > [Mercos \<span\>vs\</span\> Convin](https://www.getapp.co.nz/compare/2063963/2066634/mercos/vs/convin)

# Compare Mercos vs Convin

Canonical: https://www.getapp.co.nz/compare/2063963/2066634/mercos/vs/convin

> Detailed comparison between Mercos and Convin. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Mercos | Convin |
| **Overall rating** | 5.0/5 | 4.9/5 |
| **Total Reviews** | 1 | 232 |
| **Starting Price** | R$59.00 | ₹80.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile) |
| **Support** | Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation | Live Online, Documentation, Videos |

## Key features

### Mercos

- CRM Integration
- Content Management
- Goal Management

### Convin

- AI/Machine Learning
- Activity Dashboard
- Alerts/Notifications
- CRM
- Call Monitoring
- Call Recording
- Conversation Intelligence
- Customer Experience Management
- Dashboard
- Employee Coaching Tools
- Feedback Management
- Lead Qualification
- Learning Management
- Monitoring
- Multi-Channel Communication
- Multiple Scoring Models
- Onboarding

## Links

- [View Mercos Profile](https://www.getapp.co.nz/software/2063963/mercos)
- [View Convin Profile](https://www.getapp.co.nz/software/2066634/convin)
- [View Original Comparison](https://www.getapp.co.nz/compare/2063963/2066634/mercos/vs/convin)

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