---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Tiledesk vs UChat. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Tiledesk vs UChat Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [Tiledesk \<span\>vs\</span\> UChat](https://www.getapp.co.nz/compare/2061511/2068586/tiledesk/vs/uchat)

# Compare Tiledesk vs UChat

Canonical: https://www.getapp.co.nz/compare/2061511/2068586/tiledesk/vs/uchat

> Detailed comparison between Tiledesk and UChat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Tiledesk | UChat |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 154 | 73 |
| **Starting Price** | €49.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Tiledesk

- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Configurable Workflow
- Customisable Branding
- Email Management
- Feedback Management
- Intent Recognition
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management

### UChat

- AI/Machine Learning
- API
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Configurable Workflow
- Customisable Branding
- Email Management
- Feedback Management
- Intent Recognition
- Lead Capture
- Live Chat
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Natural Language Processing
- Reporting & Statistics
- Reporting/Analytics
- Third-Party Integrations
- Workflow Management

## Links

- [View Tiledesk Profile](https://www.getapp.co.nz/software/2061511/tiledesk)
- [View UChat Profile](https://www.getapp.co.nz/software/2068586/uchat)
- [View Original Comparison](https://www.getapp.co.nz/compare/2061511/2068586/tiledesk/vs/uchat)

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