---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Amazon Lex vs Dialogflow. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Amazon Lex vs Dialogflow Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/2795/chatbot/software) > [Amazon Lex \<span\>vs\</span\> Dialogflow](https://www.getapp.co.nz/compare/2057160/2059873/amazon-lex/vs/dialogflow)

# Compare Amazon Lex vs Dialogflow

Canonical: https://www.getapp.co.nz/compare/2057160/2059873/amazon-lex/vs/dialogflow

> Detailed comparison between Amazon Lex and Dialogflow. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Amazon Lex | Dialogflow |
| **Overall rating** | 4.0/5 | 4.4/5 |
| **Total Reviews** | 2 | 28 |
| **Starting Price** | - | - |
| **Free Trial** | - | No |
| **Free Version** | - | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | Documentation | Documentation |

## Key features

### Amazon Lex

- AI/Machine Learning
- Chat/Messaging
- Chatbot
- Live Chat
- Natural Language Processing
- Natural Language Search
- Sentiment Analysis
- Speech Recognition

### Dialogflow

- AI/Machine Learning
- API
- Chatbot
- For Developers
- Intent Recognition
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Speech Recognition

## Links

- [View Amazon Lex Profile](https://www.getapp.co.nz/software/2057160/amazon-lex)
- [View Dialogflow Profile](https://www.getapp.co.nz/software/2059873/dialogflow)
- [View Original Comparison](https://www.getapp.co.nz/compare/2057160/2059873/amazon-lex/vs/dialogflow)

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