---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Text Request vs edna. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Text Request vs edna Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/1139/customer-communications-management/software) > [Text Request \<span\>vs\</span\> edna](https://www.getapp.co.nz/compare/2051851/2075848/text-request/vs/edna)

# Compare Text Request vs edna

Canonical: https://www.getapp.co.nz/compare/2051851/2075848/text-request/vs/edna

> Detailed comparison between Text Request and edna. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Text Request | edna |
| **Overall rating** | 4.6/5 | - |
| **Total Reviews** | 1193 | 0 |
| **Starting Price** | US$59.00 | - |
| **Free Trial** | No | - |
| **Free Version** | No | - |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Text Request

- API
- Activity Dashboard
- Alerts/Notifications
- Campaign Scheduling
- Chat/Messaging
- Customisable Templates
- Dashboard
- Feedback Management
- Interaction Tracking
- Live Chat
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Polls/Voting
- Real-Time Data
- Reminders
- SMS Messaging
- Scheduled Messaging
- Surveys & Feedback
- Video Conferencing

### edna

- API
- Activity Dashboard
- Alerts/Notifications
- Chat/Messaging
- Feedback Management
- Interaction Tracking
- Multi-Channel Communication
- SMS Messaging

## Links

- [View Text Request Profile](https://www.getapp.co.nz/software/2051851/text-request)
- [View edna Profile](https://www.getapp.co.nz/software/2075848/edna)
- [View Original Comparison](https://www.getapp.co.nz/compare/2051851/2075848/text-request/vs/edna)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Text Request vs edna Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Text Request vs edna. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/2051851/2075848/text-request/vs/edna","about":[{"@id":"https://www.getapp.co.nz/software/2051851/text-request#software"},{"@id":"https://www.getapp.co.nz/software/2075848/edna#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/2051851/2075848/text-request/vs/edna#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/2051851/2075848/text-request/vs/edna#webpage","isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"Text Request","description":"Text Request is a business texting software that directly connects your business to your customers through the unmatched engagement power of text messaging. Upgrade your business phone number to send and receive text messages without losing voice capabilities. \n\nOur business texting software empowers growing franchises and small businesses to scale through mass messaging (bulk messaging), payment links, appointment reminders, Google review management, SMS marketing, and more. Get 5-star customer service, user-friendly interface, SMS API, and a simple 10DLC registration process that provides white-glove support no matter your plan. We also include a mobile app, Chrome extension, and desktop version, so your team can text the way they want.\n\nOur founder saw businesses struggle with unanswered cold calls, unread emails, personal phone switching, and valuable time lost. That’s why we’ve gone all in on building a deeply engaging text conversation platform that scales to the needs of your business.\n\nText Request is the cost-effective solution to streamline your messaging, so you can increase retention rates and revenue.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/8b306221-c4ed-4d4f-9448-2104137de258.png","url":"https://www.getapp.co.nz/software/2051851/text-request","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2051851/text-request#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":1193},"offers":{"price":"59","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"name":"edna","description":"edna is a digital communication solutions that help businesses engage with customers across multiple channels. Their omnichannel platform and products unify conversations happening via WhatsApp, Apple Business Chat, Viber, SMS, push notifications, web/mobile chat, and more.\n\nKey capabilities offered by edna include campaign management, contact center solutions, chatbots, in-app messaging, and tools to analyze performance. Their solutions integrate easily with existing systems like CRM and ERP so agents get a unified view of the customer. Open APIs also allow the product to be used without needing the edna interface.\n\nWith 18 years of experience and over 2500 customers, edna has helped clients across industries including banking, retail, healthcare, education, real estate, and automotive improve customer experience. Their secure, scalable solutions deployed via cloud or on-premise support advanced features like activity monitoring, KPI tracking, and omnichannel messaging and conversations.\n\nBy centralizing communication channels, automating conversations where possible, and equipping agents with the tools they need to manage high volumes of outreach, edna enables businesses to boost engagement, increase conversions, and nurture lasting customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/26808dfd-0413-42be-a9d6-c2301da77e21.png","url":"https://www.getapp.co.nz/software/2075848/edna","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2075848/edna#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"operatingSystem":"Cloud, Windows on premise, Linux on premise"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"/directory/1139/customer-communications-management/software","@type":"ListItem"},{"name":"Text Request vs edna","position":3,"item":"https://www.getapp.co.nz/compare/2051851/2075848/text-request/vs/edna","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/2051851/2075848/text-request/vs/edna#breadcrumblist"}]}
</script>