---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Text Request vs optimise-it. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Text Request vs optimise-it Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/575/feedback-and-reviews-management/software) > [Text Request \<span\>vs\</span\> optimise-it](https://www.getapp.co.nz/compare/2051851/2073877/text-request/vs/optimise-it)

# Compare Text Request vs optimise-it

Canonical: https://www.getapp.co.nz/compare/2051851/2073877/text-request/vs/optimise-it

> Detailed comparison between Text Request and optimise-it. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Text Request | optimise-it |
| **Overall rating** | 4.6/5 | 5.0/5 |
| **Total Reviews** | 1193 | 1 |
| **Starting Price** | US$59.00 | €199.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online |

## Key features

### Text Request

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Customisable Templates
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History

### optimise-it

- API
- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View Text Request Profile](https://www.getapp.co.nz/software/2051851/text-request)
- [View optimise-it Profile](https://www.getapp.co.nz/software/2073877/optimise-it)
- [View Original Comparison](https://www.getapp.co.nz/compare/2051851/2073877/text-request/vs/optimise-it)

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