---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Hiver vs Asana. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hiver vs Asana Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Hiver \<span\>vs\</span\> Asana](https://www.getapp.co.nz/compare/20502/90584/hiver/vs/asana)

# Compare Hiver vs Asana

Canonical: https://www.getapp.co.nz/compare/20502/90584/hiver/vs/asana

> Detailed comparison between Hiver and Asana. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hiver | Asana |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 148 | 13650 |
| **Starting Price** | US$55.00 | US$10.99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Hiver

- API
- Activity Tracking
- Chat/Messaging
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Live Chat
- Monitoring
- Natural Language Processing
- Project Management
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Reminders
- Search/Filter
- Status Tracking
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management

### Asana

- API
- Activity Tracking
- Chat/Messaging
- Customisable Templates
- Dashboard
- Document Management
- Email Management
- Live Chat
- Monitoring
- Natural Language Processing
- Project Management
- Real Time Editing
- Real-Time Analytics
- Real-Time Chat
- Reminders
- Search/Filter
- Status Tracking
- Surveys & Feedback
- Transcripts/Chat History
- Workflow Management

## Links

- [View Hiver Profile](https://www.getapp.co.nz/software/20502/hiver)
- [View Asana Profile](https://www.getapp.co.nz/software/90584/asana)
- [View Original Comparison](https://www.getapp.co.nz/compare/20502/90584/hiver/vs/asana)

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