---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Dealertrack DMS vs CDK Global. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Dealertrack DMS vs CDK Global Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Car Dealer Software](/directory/201/auto-dealers/software) > [Dealertrack DMS \<span\>vs\</span\> CDK Global](https://www.getapp.co.nz/compare/91401/2047704/dealer-management-solutions/vs/cdk-global)

# Compare Dealertrack DMS vs CDK Global

Canonical: https://www.getapp.co.nz/compare/91401/2047704/dealer-management-solutions/vs/cdk-global

> Detailed comparison between Dealertrack DMS and CDK Global. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Dealertrack DMS | CDK Global |
| **Overall rating** | 4.4/5 | 4.1/5 |
| **Total Reviews** | 116 | 207 |
| **Starting Price** | - | - |
| **Free Trial** | - | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Dealertrack DMS

- API
- Accounting
- Contact Database
- Customer Database
- Dashboard
- Document Management
- Financing Management
- For Automotive Dealerships
- Forecasting
- Inventory Management
- Lease Tracking
- New Car Dealer
- Real-Time Reporting
- Reporting/Analytics
- Sales Floor Management
- Service Department
- Stock Management
- Used Car Dealer
- Website Integration

### CDK Global

- Accounting
- Contact Database
- Document Management
- Financing Management
- For Automotive Dealerships
- Forecasting
- Inventory Management
- Lead Management
- Lease Tracking
- New Car Dealer
- Reporting/Analytics
- Sales Floor Management
- Service Department
- Used Car Dealer

## Links

- [View Dealertrack DMS Profile](https://www.getapp.co.nz/software/91401/dealer-management-solutions)
- [View CDK Global Profile](https://www.getapp.co.nz/software/2047704/cdk-global)
- [View Original Comparison](https://www.getapp.co.nz/compare/91401/2047704/dealer-management-solutions/vs/cdk-global)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Dealertrack DMS vs CDK Global Comparison | GetApp New Zealand 2026","description":"Our free tool can help you get a quick and detailed side-by-side comparison for Dealertrack DMS vs CDK Global. Learn more about each of these software and make the best decision for your business.","url":"https://www.getapp.co.nz/compare/91401/2047704/dealer-management-solutions/vs/cdk-global","about":[{"@id":"https://www.getapp.co.nz/software/91401/dealer-management-solutions#software"},{"@id":"https://www.getapp.co.nz/software/2047704/cdk-global#software"}],"breadcrumb":{"@id":"https://www.getapp.co.nz/compare/91401/2047704/dealer-management-solutions/vs/cdk-global#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.co.nz/compare/91401/2047704/dealer-management-solutions/vs/cdk-global#webpage","isPartOf":{"@id":"https://www.getapp.co.nz/#website"},"inLanguage":"en-NZ","publisher":{"@id":"https://www.getapp.co.nz/#organization"}},{"name":"Dealertrack DMS","description":"Dealertrack DMS is an auto dealership management software that helps businesses manage contracts, track rentals, handle service requests, and configure pricing, among other processes. The vehicle wizard module allows staff members to create an inventory database to track and maintain usage records for all vehicles and equipment parts.\n\nDealertrack DMS' service dispatching functionality lets supervisors assign repair orders to technicians based on multiple criteria, including priority, employee skill-sets, and vehicle promise time. The built-in document management tool allows staff members to store files and maintain an audit trail for documents, such as contracts, repair orders, and HR files. It also enables administrators to create and classify rental agreements based on several categories, such as insurance, warranty, loaners, and retail.\n\nDealertrack DMS allows organizations to integrate the platform with several third-party solutions, such as Dealer.com, Xtime, DocStar ECM, Elite EXTRA, and more. It lets business leaders utilize the analytics dashboard to forecast activities, prioritize jobs, and generate summarized reports to track the overall business performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/2dd690b7-115e-47c3-8ee0-ed277e1eaf62.png","url":"https://www.getapp.co.nz/software/91401/dealer-management-solutions","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/91401/dealer-management-solutions#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":116},"operatingSystem":"Cloud"},{"name":"CDK Global","description":"CDK delivers secure, SOC 2-compliant dealership software solutions that brings together every critical part of dealership operations — Sales, F&amp;I, Fixed Ops, Inventory, customer engagement and Accounting. Instead of jumping between siloed software, dealers use the CDK Dealership Xperience Platform to manage everything in one connected system.\n\nThe Dealership Xperience is designed for flexibility, which means it supports franchise dealerships, independent lots, multirooftop groups and expanding operations without forcing major system changes.\n\nConnected Suites That Power the Entire Dealership\nDealers can choose from six integrated suites that align with everyday workflows:\n\n• Foundations Suite: Built for multi-store and enterprise dealers who need powerful DMS capabilities, centralized Accounting and advanced process automation.\n• Fundamentals Suite: A streamlined version ideal for single-location franchise stores, used-car dealerships, and independents who want simplicity without losing core functionality.\n• Vehicle Inventory Suite: Uses AI and data-driven tools to manage pricing, inventory turn, sourcing and profit optimization.\n• Modern Retail Suite: Connects CRM, F&amp;I and online-to-showroom shopping so customers can start and finish transactions on their terms.\n• Fixed Operations Suite: Enhances Service and Parts departments with transparent estimates, video and texting communication, and accurate parts workflows.\n• Intelligence Suite: Brings advanced analytics and predictive insights so dealers can act quickly and confidently based on real performance data.\nBecause all of these suites run within one platform, dealers eliminate duplicate data entry, disconnected decisions and inconsistent reporting.\n\nFast, Experienced Support That Sets CDK Apart\nCDK’s support organization is built around dealership urgency. Dealers receive chat replies in under one minute and phone assistance in under two minutes — far faster than most industry alternatives.\n\nWhat makes support especially effective is the experience behind it. CDK has more than 400 dedicated Customer Care agents and thousands of Services team members, many with dealership management or Fixed Ops backgrounds. The average tenure in these roles exceeds 10 years.\n\nSupport satisfaction exceeds 90%, and 97% of dealers say CDK’s Customer Success teams make a measurable impact on their goals.\n\nSecurity and Trust Are Built In\nCDK delivers SOC 2-compliant solutions with strict controls around access, data protection and system reliability. As dealerships face growing cybersecurity and compliance requirements, CDK provides safeguards that help protect consumer data, OEM relationships and business continuity.\n\nProven History and Strong Market Adoption\nWith more than 50 years in automotive software and over 15,000 dealerships using its platform, CDK is one of the industry’s most established and scalable providers. Its technology supports dealers of all sizes, from single-location retailers to national groups.\n\nDealers often cite CDK’s integration, support quality and ability to evolve with the business as reasons they stay with the platform long-term.\n\nWhat Dealerships Gain with CDK:\n•\tOne connected platform instead of multiple disjointed systems\n•\tSub-two-minute support response times and high satisfaction scores\n•\tTeams with dealership backgrounds providing hands-on help\n•\tSOC 2-compliant infrastructure for stronger security and trust\n•\tScalable suites tailored to franchise, independent and enterprise dealers\n•\tReal-time data, analytics and automation across departments\n•\t50+ years of industry experience and 15,000+ active dealerships\n•\tTools that drive productivity, profitability and customer satisfaction\n\nFor dealerships looking to modernize operations, eliminate fragmentation and get fast, knowledgeable support, CDK offers a platform built specifically for automotive retail.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4ace2eb0-22f0-4d5b-8010-14b828d02e86.png","url":"https://www.getapp.co.nz/software/2047704/cdk-global","@type":"SoftwareApplication","@id":"https://www.getapp.co.nz/software/2047704/cdk-global#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":207},"operatingSystem":"Cloud, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Car Dealer Software","position":2,"item":"/directory/201/auto-dealers/software","@type":"ListItem"},{"name":"Dealertrack DMS vs CDK Global","position":3,"item":"https://www.getapp.co.nz/compare/91401/2047704/dealer-management-solutions/vs/cdk-global","@type":"ListItem"}],"@id":"https://www.getapp.co.nz/compare/91401/2047704/dealer-management-solutions/vs/cdk-global#breadcrumblist"}]}
</script>
