---
description: Our free tool can help you get a quick and detailed side-by-side comparison for Pabau vs Downtime Solutions. Learn more about each of these software and make the best decision for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pabau vs Downtime Solutions Comparison | GetApp New Zealand 2026
---

Breadcrumb: [Home](/) > [Dermatology EMR Software](/directory/2563/dermatology-emr/software) > [Pabau \<span\>vs\</span\> Downtime Solutions](https://www.getapp.co.nz/compare/168847/2069819/pabau/vs/downtime-solutions)

# Compare Pabau vs Downtime Solutions

Canonical: https://www.getapp.co.nz/compare/168847/2069819/pabau/vs/downtime-solutions

> Detailed comparison between Pabau and Downtime Solutions. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pabau | Downtime Solutions |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 633 | 3 |
| **Starting Price** | US$59.00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Pabau

- API
- Access Controls/Permissions
- Activity Tracking
- Charting
- Communication Management
- Customer Database
- Customisable Templates
- Document Management
- Medical Billing
- Multi-Location
- Patient Flow Management
- Patient Records Management
- Patient Scheduling
- Real-Time Data
- Real-Time Reporting
- Reminders
- Surveys & Feedback
- Task Scheduling
- Template Management
- Workflow Management

### Downtime Solutions

- API
- Access Controls/Permissions
- Activity Tracking
- Charting
- Communication Management
- Customer Database
- Customisable Templates
- Document Management
- Medical Billing
- Multi-Location
- Patient Flow Management
- Patient Records Management
- Patient Scheduling
- Real-Time Data
- Real-Time Reporting
- Reminders
- Surveys & Feedback
- Task Scheduling
- Template Management
- Workflow Management

## Links

- [View Pabau Profile](https://www.getapp.co.nz/software/168847/pabau)
- [View Downtime Solutions Profile](https://www.getapp.co.nz/software/2069819/downtime-solutions)
- [View Original Comparison](https://www.getapp.co.nz/compare/168847/2069819/pabau/vs/downtime-solutions)

-----

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